near Artesia California
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Our salesman Al was terrific! With multiple trips to Mike Thompsons to keep looking at units he was always helpful and courteous through our month long process. Rik in the service department was also awesome. He answered many questions we had about towing a fifth wheel (our first one) and the hitch. He also fixed a couple minor things at delivery so we could take delivery with everything working great!
Cowboy is Awesome! Steve Romaro - Financial Rep. Outstanding! Will differently recommend Mike Thompson to all our friends!
Due to our error and the excitement of owning the Thor Vegas. The quality and workmanship of the coach was overlooked. This is not the fault of the dealer but clearly the manufacturer. The interior trim of the large front window does not meet up with the molding around the window. Leaving a large gap and exposing some type of particles board (on both driver and passenger side) It was discovered as we were "Showing Off" our motor home to family. Needless to say we were surprised and embarrassed at such an obvious oversite by the manufacturer. Our eyes are drawn to it every time we step into the motor home.
Although our experience with Mike and the entire staff at Mike Thompson RV Super Store was exceptional, this was clearly a disappointment.
5 :star2: s Our sales person Keith was very helpful
And Patient never felt pressured or rushed
RV was not quite prepared for pickup.
If you want to buy a Motorhome by it from Patrick Smith, He will be there for you every step of the way.
Love our new fifth wheel! Enjoyed working with Mike Thompson's staff to get exactly what we wanted.
Joseph was great. Knew what he was talking about.
But when they delivered the trailer it wasn't ready. Gave me a time to come.(don't be late bc this person that does the walk thru with you is only there for that time)
Get there and they are "an hour behind"
No biggy, I'll sing paper work.
Come back. Trailer still isn't ready.
We start the walk thru in the back while it's being washed. Guy didn't seem like he liked his job.
Over all I was there for 3hrs longer than I expected to be. And didn't even get a full walk thru of how to work everything.
But Joseph was very nice and helpful.
Great experience overall. Joseph U. was great and made buying a trailer fun. Gave us the best price will buy more from him in the future.
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