Guillermo did a great job from beginning to end. My wife and I would highly recommend him. Very personable and knowledgeable. No sales pressure - called to follow up a week after we purchased just to check and make sure our trailer had no issues (which it didn't). Very happy with our experience with Guillermo, he came through on everything he promised! We love our new Outback trailer!!
My husband found an amazing, unadvertised deal on a 2 year old trailer at Mike Thompson. We worked with 2 salesmen, Joe and Robert. We were nervous to buy a used trailer with "no warranty". Joe and Robert walked us all over the lot, showing us trailer after trailer, and answered our tireless questions with unending patience. We finally decided to purchase the used trailer with the killer price. Our only issues stemmed from some small issues that needed to be addressed when we picked it up ( tire pressure was low, missing a fire extinguisher, one burner on the stove didn't light automatically). All was fixed. One of the best parts of our experience was our walk through on pick up day with Steve. He was so knowledgeable about RVs and gave us a thorough tour of the trailer and all it's features, and some great recommendations for things to get, do and not get. All in all we were very happy with the experience at Mike Thompson, and would recommend the dealership and our salesmen to anyone in the market for an RV.