Excellent process from beginning to end , we cannot fault the service and would have to say this has been the best experience of purchasing a car we have ever had, this is after about 5 car purchases :) Tony our sales person was very knowledgeable and really friendly, Tony the finance manager was efficient and knowledgeable no trouble at all smooth transaction - would definitely deal with Mornington Toyota in the future, Darryl and Lisa O'Brien
Nothing was too much to ask from Pete, Tony and the rest of Mornington Toyota. All went considerably out of their way to make my experience as perfect and easy as possible. Very greatful for all of the help I’ve received and for such good service
Have booked in my car for a recall. They have given me a loan car that was really dirty, after my feed back, the employees reply was "could be dirtier" after the recall was complete my car still wasnt fixed. Have rebooked it again, this time they have given me an almost 20 year old loan car, which was rusty, dirty and full of dust Inside, 2 cigarette butts in the ashtray and Coffee spills on the seats and interior, even though ive been told i would be getting a New yarris, the car was not Road worthy with a seatbelt not retracting properly and hanging 1/4 of a metre outside the car . This experience has completely ruined my friday, and it seems like mornington Toyota does not care about their customers Healthand safety by not complying with Cleanlines and roadworthines of their loan cars.
From the very first visit to Toyota, Mornington both my husband and I received 1st class service from Tony Di Gennaro who explained in full details of what we were interested in purchasing. He offered to take us for a test drive in the Camry, as we were driving he explained to us in full detail what the various controls were for. While waiting for the delivery of the car Tony kept us informed of the progress of the car (manufacture/shipping and arrival), when we took delivery of the car yesterday Tony spent a lot of time going over the details again with us which was great. We really appreciated the time and details Tony offered to us.