Mossy Honda Lemon Grove

3615 Lemon Grove Ave
Lemon Grove, CA 91945

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4.9 rating of Mossy Honda Lemon Grove
4.9 out of 5

96% Recommended

Based on 415 Sales and 8 Service Reviews

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Ratings 4.9
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Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Adan M, Aiden were great at helping me find the right car.
Spring Valley, CA
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
We had a great experience at your dealership, Adam Mainwaring was so cordial and helpful. He made us feel very comfortable. We felt no pressure while looking at the cars and at the same time he met our needs with what we were looking for. I am definitely recommending your dealership . Thanks to Adam for making us feel comfortable and well informed. We came all the way from Escondido, but we will definitely return to your establishment.
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Came in to get a car m, Worked with Ryan Patris he was an outstanding help I highly recommend this dealership. Very satisfied. Ryan went above and beyond.
Sterling Heights, MI
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Adam Mainwaring was amazing! Made Our first time buying amazing! Thank you!
San Diego, CA
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Thanks Ryan you really helped out a lot looking forward to doing more business with you
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Great service and it was done in a timely manner
Spring Valley, CA
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Wow ! Had a great experience, Mr. Dontje made me feel at home , paid attention to me & answered all my questions ! Come check them out !
Chula Vista, CA
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Wow ! Had a great experience, Mr. Dontje made me feel at home , paid attention to me & answered all my questions ! Come check them out !
Chula Vista, CA
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
5 Star Rating
Overall Experience
Eric Perez excellent sales person and I trust him
Chula Vista, CA
Mossy Honda Lemon Grove (619) 461-2600 3615 Lemon Grove Ave , Lemon Grove, CA
1 Star Rating
Overall Experience
APPALLING SERVICE DEPT & CUSTOMER SERVICE! "Helpful Honda" my ass. Bought a 2019 Fit from these guys & the side view mirror casing fell off. They refused to replace it - despite having a bumper-to-bumper warranty - trying to say that this is not covered because it is on the exterior of the car. I made multiple calls to Jess (the only girl in the service dept), who told me to bring the car on Sat @ 1pm & she will have someone look at it to determine if it would be covered. I show up there, as requested, & she gets a deer in the headlights look, acting like we never talked! She then declines to assist me, passing the buck to sales. I talk with the sales mgr & he refuses to honor the warranty saying that it won't be covered because it is not supposed to fall off! Really?? That's exactly why it SHOULD be covered - because it fell off when it wasn't supposed to! I, sadly, had already referred a friend to Mossy & he bought a 2019 Fit from them too. Despite my telling them this, the sales mgr said "Tell that to the service dept. Maybe they'll give you a discount." I said I don't want a discount. I want this defective item replaced for free per warranty. He refused. Needless to say, Mossy has now lost 2 customers, because I told my friend, and neither of us will ever be bringing our cars to them again. And we will never recommend Mossy to anybody.
San Diego, CA