near Spring Valley California
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Horrible experience with these workers!! tried to rip me off telling me parts were not covered under warranty when they were. They had my car for two days and didnt offer me a rental car. I tried calling to get an update on the car repaur which was supposed to be a 2 hr job and took all day. They didnt begin working on the car until after i arrived back at the dealership. I got there and there was like 6 guys standing there talking and they quickly drove off in my car. Spoke with manager and he wasnt much help either. Just came to firestone to replace 2 front tires and they said the axle was broken again the clamp came off when they had just replaced it. Now im going to have to take it back and also they replaced my airbag because of a recall and now where the airbag goes keeps rattling. Horrible experience would not recommend!!
Marcelino is hands down one of the best staff members I've encountered at any dealership. He went above and beyond to make sure my civic was repaired in a timely manner and made sure to give me updates along the way. Mossy Honda good on you for hiring a guy like him!
Overall great experience from beginning to end. Vanessa was our girl. She was kinda new, so I was nice. (Just kidding) the entire staff weather they had anything to do with us at all. Were very nice & helpful. Now let’s hope my 2016 Hyundai Sonata holds up. Then we’re all good. About $29,000 miles on it clean CARFAX so wish me luck. I recommend Mossy Honda.
Vanessa went above and beyond to provide great customer service
Everyone in the dealership was very helpful and purchase of my new vehicle went great
Tony nguyen and sohaib were great. They made my first experience at mossy Honda a very positive and relaxed one. I never felt pressured into anything or felt rushed. thabka guys for a great experience and I’m glad we made a deal
Excellent service , made everything clear , where able to work with me and get me as a client the satisfaction Inwas looking for ! I would recommend to anyone else this dealership.
Tony, Vanessa and Sohaib were amazing. They were very patient and very relatable with my purchase. I recommend mossy to the fullest and those 3 give excellent service and were so much fun to work with.
Super happy with my new car thank you Larry
Mossy Honda Lemon Grove Links