Mossy Honda Lemon Grove

3615 Lemon Grove Ave
Lemon Grove CA 91945

Inventory: NewUsed
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4.9 rating of Mossy Honda Lemon Grove
4.9 out of 5

Based on 112 Reviews

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Rating 4.8
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Reviews near San Diego California

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StarStarStarStarStar
Excellent Overall Experience

We went to the Honda dealership at the Miles of Cars before going to the dealership in Lemon Groce. Honestly, we were beyond amazed with the Honda dealership in Lemon Grove. Very friendly and uplifting. The employees there made us feel welcome and also made it easy to get the car we needed. Way better than the dealership in Miles of Cars. Great experience. We bought a car before too and we had such a great experience before as well.

StarStarStarStarStar
Excellent Overall Experience

Great dealership and service! Loved our experience!

StarStarStarStarStar
Excellent Overall Experience

The service was really great

March 24th
StarStarStarStarStar
Excellent Overall Experience

Everyone at Mossy Honda was super friendly, helpful, honest, and thorough. I spend the morning shopping around all the Honda dealers in the SD area, and Mossy had the best price. Jessica was an amazing help, and so was Kevin and the GM. They made sure our experience was painless and stress free. I couldn't be happier with my experience.

StarStarStarStarStar
Excellent Overall Experience

Eddie and Micky so helpful and amazing!

Photo for Kodey & Ashlyn Eddington
March 5th
StarStarStarStarStar
Excellent Overall Experience

Gas tank was left 50% full, expected it to be completely full.

StarStarStarStarStar
Excellent Overall Experience

The experience here was exceptional.It was most pleasant indeed.

Photo for Michael B
February 19th
StarStarStarStarStar
Excellent Overall Experience

Staff is nice, friendly, and very professional. Service is excellent. They also have a little waiting area for adults and for kids too! To include hot coffee refreshments and shuttle to take us home.

Thank you!

StarStarStarStarStar
Excellent Overall Experience

I am happy that I chose Mossy Honda. You guys did a great job :thumbsup:

Photo for Akash C
December 14th 2016
StarStarStarStarStar
Satisfactory Overall Experience

Pros - great deal. Overall, with my decision. I love this car!!!!

Cons - The environment felt more like sales transaction. I didn't feel like my sales rep was for my best interest due to her word play. The sales rep kept saying "lets talk numbers". For example, as soon as I was done with my test drive, those were her first words. I would suggest something like, "so what do you think?". I don't think she asked me once about how I liked the car. The only reason why I was going to buy this car was because I've done extensive research and I knew this was a great deal. Also, her professionalism was sub par, as her language became a little too relaxed.. However, she was friendly and personable. She also didn't seem to know much about the vehicle..My best advise, practice her word play in her sales pitch.

BIGGEST CON: The financial guy - he was too pushy. When I havd to say no more than 7x (NO exaggeration) I began to get frustrated and the environment started to feel awkward than comfortable. I'm making a big financial decision, I shouldn't have to feel awkward by any means. When I said no to all my presented options; his facial expressions, delivery, and demeanor changed.. He was going to kill this sales transaction. His calculations were off which made me feel like he was lying. He offered Gap insurance around $775 to half the price to $66.. the fact it dropped so much is sketchy. I asked how he was able to bring it down and he said he could bring down my interest rate by almost a whole %. So, now I don't feel like the finance department is trying to help me find the best interest rate (even though this was said to me many times by the sales rep and financial guy). It made me wonder, should I go find other options? He mentioned my monthly payment would be the same IF I bought gap insurance. How does that make any sense from a financial stand point? I felt like that was a snake sales pitch. I didn't not trust anything from the point moving forward. When I drove away, I asked myself I hope I made a good decision? Nevertheless, I bought a great car. I shopped online so I was more flexible about making my decision. Thank goodness refinance is always an option too!

December 5th 2016
StarStarStarStarStar
Excellent Overall Experience

Nice customer service. Help and trustworthy

November 20th 2016
StarStarStarStarStar
Excellent Overall Experience

Mostafa and service person Victor gave me excellent service.

Photo for Mr.Ito
November 19th 2016
StarStarStarStarStar
Excellent Overall Experience

Bought a pre-owned CRV. Very satisfied with the service. Thank you Mossy Honda.

Photo for Jian Y
November 12th 2016
Mossy Honda Lemon Grove Links

Dependability. Value. Comfort. We know why drivers in the San Diego area love Honda vehicles, and we strive to meet their needs at Mossy Honda in Lemon Grove. Our Honda dealership thrives on providing our customers with long-lasting, family-friendly vehicles that will let them cruise around the coast in comfort and style.


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