Mossy Volkswagen of El Cajon

300 El Cajon Boulevard
El Cajon CA 92020

Inventory: NewUsed
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4.8 rating of Mossy Volkswagen of El Cajon
4.8 out of 5

95% Recommended

Based on 113 Sales and 3 Service Reviews

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Dan Cho

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Ratings 4.8
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Time Frame
5 Star Rating
Overall Experience
Entire staff was curious, helpful, informtiatve and professional. I'm extremely please with them from tip to bottom.
Assisted by Shad Hamawe
5 Star Rating
Overall Experience
Thanks for being so helpful and friendly, Jamie and George!
Assisted by Jamie Hayes
5 Star Rating
Overall Experience
Dan chi was great salesman I am very happy with his service
Assisted by Dan Cho
3 Star Rating
Overall Experience
The seller insists to give him 5 start and he needs to earn it.!!!
San Diego, CA Assisted by Dan Cho
5 Star Rating
Overall Experience
Great attitude makes for a better buying experience
Chula Vista, CA Assisted by Dan Cho
5 Star Rating
Overall Experience
Jamie is great. Not at all pushy; made the experience very pleasant.
Santee, CA Assisted by Jamie Hayes
5 Star Rating
Overall Experience
Nice friendly team! No gimmicks or hassles
Perris, CA Assisted by Jamie Hayes
3 Star Rating
Overall Experience
Terrible experience with service, and maintenance! I drove the car off the lot on an empty tank of gas w/out knowing it. And car they sold me still needs repairs/parts, after I brought it home. They sold it to me with a nail in the tire, so they kept it an extra day to replace the tire. However, after tire replacement, they did not reset sensors, so it was sounding the tire pressure alarms. Took it to another Volkswagen repair, they reset the sensors but told me they couldn't stop the other alarm b/c it was an after market part installed by Mossy and sliced directly into the Volkswagen fuse box! This is something they were supposed to remove, before I drive off the lot. Today will be exactly 6 days since I bought the car and my 4th visit to Mossy for service/repairs! They have wasted a lot of my time and have the nerve to be unapologetic about it!Very disappointing experience. To add insult to injury, I live in PB, which is about 20 miles one way, and gave to waste 3-5 hours there today so they can undo whatever electrical hacking they did into the fuse box!!! All in all, not worth the headache! :(
San Diego, CA Assisted by Katherine Miner
5 Star Rating
Overall Experience
It was a pleasent experience to deal with them. They are reasonable people. Kenny and V were very good sales consultant. Delivery process took a lot of time and the tire pressure was low when I drove my Passat off. I had to come back and get it checked. Apparently there were no mechanics (because it was Sunday). Anyways overall it was a great experience.
Assisted by Veolette Nasrawi
1 Star Rating
Overall Experience
Overcharged /ripped off. Typical dealerships dirty business. I called ahead to get a rough estimate based on engine light code but rep wouldnt even listen to my request. He wanted the car in and 140$ for diagnosis.
Went for a check engine light which according to service rep should have been free and ended up changing the battery 220$ with retail value only 70$
San Diego, CA