Music City Honda

1823 Gallatin Pike N
Madison TN 37115

Visit Website

4.4 rating of Music City Honda
4.4 out of 5

85% Recommended

Based on 56 Sales and 8 Service Reviews

Write Review

Ratings 4.4
Search Area
Time Frame
3 Star Rating
Overall Experience
was extremely dissappointed to learn that since they were not trickett honda anymore they were not going to honor the set price agreed upon for oil changes for as long as i own the vehicle... been there for every oil change except for maybe a few that i did myself...which has been about 7yrs... i find this a bad business decision
Old Hickory, TN
1 Star Rating
Overall Experience
Really bad experience, I feel that if I had been from another country i would have received better service,like the foreign people did. they made me and my wife wait while the sales people made these people comfortable (they did everything but drop to their knees for them) and i guarantee they drove away in a new car with no credit and nothing down. and our salesman needed more training..if there was a minus star rating they would get it..
Gladeville, TN
5 Star Rating
Overall Experience
The BEST experience anyone could ask for, from beginning to end! Macy was incredible! I live in Jacksonville, FL and had been searching for my dream car for weeks. I did not have good experiences with several dealerships all over Florida and some out of State. When we found the car I wanted at Music City Honda, I was hesitant because of having to “make a deal” that far from home. Macy was really responsive, answered all of my questions, and put my mind at ease, all through long-distance communication. Macy went above and beyond to help me get what I needed to have for my trade-in and what I wanted to pay for my new car. Once we came to an agreement, I needed to make arrangements to drive from Jacksonville, FL to Nashville, TN. I asked Macy if they would hold the car for me and they did. The following Saturday my husband and I arrived at Music City Honda to find the car was exactly what I was led to believe and it was absolutely perfect! I got chills when I saw it. I was SO happy and relieved! The transaction was seamless and stress-free. I cannot say enough great things about Macy. For those of you who did not have such a great experience, I would give them a second chance and ask for Macy. She is awesome!! Thanks, Macy and Music City Honda!
Jacksonville, FL
1 Star Rating
Overall Experience
I will never do business with this dealership again. Not only was it a bad experience in person but now is even more of a headache now that I purchased the car. 2 weeks later and they still don't have everything done and now I need a second temporary plate for their mistake. And when you call them out on their mistakes it's not their fault. Be careful when dealing with these people.
5 Star Rating
Overall Experience
This was my first experience buying a brand new car. Being extremely petite, finding a car that sits high enough is difficult. Sanjay worked with us all afternoon and helped me through the process. He wasn't pushy at all, and wanted to make me feel comfortable with any decision I had to make. After everything was done, Sanjay took the time to go through all the features, buttons, etc. of my new car with me. Great customer service and such friendly staff - will definitely recommend to everyone I know!

Nashville, TN
3 Star Rating
Overall Experience
Not happy with finance experience.
Assisted by Richard Rocha
5 Star Rating
Overall Experience
Great people and services
Murfreesboro, TN
5 Star Rating
Overall Experience
I would recommend Music City Honda to anyone and everyone. I went in not knowing really what I was looking for, except that I needed a new car. My salesman, Keith, was phenomenal to work with. He was knowledgeable, honest, and got me exactly what I needed. After describing a couple things I like in a vehicle, his first recommendation was perfect for me. He also went above and beyond to explain all the perks and functions in my vehicle. The best part- there was no pushy selling from anyone on the team. Their manager, the gentleman with the slick cufflinks in finance, and other salesmen were all just kind and genuine. I have never had such a positive experience while buying a car.
Nashville, TN
5 Star Rating
Overall Experience
I buoyed car buying experience at Music City.
Nashville, TN Assisted by Richard Rocha
5 Star Rating
Overall Experience
Excellent service and great people. Josh Black is one of the best businessmen I have ever met. This is my fourth car dealing with him. Music City Honda best car dealership around. Definitely worth the drive. We followed him from Murfreesboro and continued doing further business.Thanks Josh and Music City Honda for the excellent service.
Murfreesboro, TN