National Capital Mitsubishi

Crn of Cohen Street & Josephson Street
Belconnen, ACT 2617

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4.8 rating of National Capital Mitsubishi
4.8 out of 5

97% Recommended

Based on 395 Sales and 3 Service Reviews

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Ratings 4.8
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4 Star Rating
Overall Experience
Good service and nice and warmth staff.
Chifley, ACT
5 Star Rating
Overall Experience
Came back and bought the 2nd car! Had bought the 1st car with NCM 2 years ago. Shopped around and decided to go back to NCM. Yet again, they have proven to have high standards of service, value and passion. Was attended by Mr Rahul who has very good knowledge of the products and gives us professional attention to our needs. Mr Mat is equally efficient and helpful to get us through the paper works. Wonderful experience and great assurance for a big ticket purchase. I cannot get this feeling of confidence anywhere else in Canberra! Cheers to the Team!
Curtin, ACT
2 Star Rating
Overall Experience
I had my Triton serviced at the Belconnen site six weeks ago and on booking the service I articulated the need for the service to be the 200 K service and that all of the belts needed to be replaced. When i droped off my car i again notified the service person that the belts needed to be replaced and the member made a change to the service reqruiement that i thought articulated this requirement. when i picked up my Triton i again queried the belt replacement and was ensured that it had been completed.
Yesterday my Airconditioning fails and after some inspections on the side of the road i discover that the drive belt had broken. I then had a look at the service record to discover that the belts had not been replaced and only re-tensioned (which is the lileky reason fot he break.) I called your office yesterday afternoon to ask for advice and was told that the staff were busy (i was broken down on the side of the road at this point in time) and was told that i would be contacted ASAP. Not so surprisingly I am still waiting for that call!! To say that i am unhappy is an understatement. I knew the belts had to be changed, I asked for them to be replaced and yet it never happened.
Captains Flat, NSW
1 Star Rating
Overall Experience
Since buying my Outlander I have serviced it at the same Mitsubishi dealership. Usually I walk to the mall or catch the bus to work whilst the service is done. However this service is the first major service which will take longer and I am currently 8 months pregnant so need a vehicle. However I can't be offered a courtesy vehicle which is very dissapointing definately wont be servicing my vehicle here again and neither will my husband service his Triton here again. No consideration or attempt to try and assist. When we upgrade vehicles will definately not go with Mitsubishi again.
Bango, NSW
5 Star Rating
Overall Experience
All good! Very quick and easy deal.
Bonython, ACT
5 Star Rating
Overall Experience
Isaac has been very professional.
I only have positive experience.
5 Star Rating
Overall Experience
the staff at NCM has been very helpful and friendly. y were really easy to deal with and would highly recommend the dealership as they do know how to look after the needs of a customer
Braddon, ACT
5 Star Rating
Overall Experience
Isaac was extremely helpful at all times and we would highly recommend him to any one who is interested in purchasing a Mitsubishi product.
5 Star Rating
Overall Experience
Thanks for the speedy turn around guys.
5 Star Rating
Overall Experience
Sales person was very professional. Overall a great experience
Beard, ACT