Courteous, efficient, knowledgeable and professional Marco makes buying a Toyota from National Capital Toyota a very pleasant and enjoyable experience. This is our first Toyota and he has been an excellent ambassador for Toyota.
From the day we walked into National Capital Toyota, we were made to feel very welcomed and all our inquiries were not silly questions. Marco the sale assistant was very helpful, polite and courteous. Each time we came in Marco greeted us with a friendly hand shake and welcomed greeting. He kept us up to date with the progress of our gorgeous Blue Mist Corolla SX. How exciting it was for us when we had the privilege to unveil her! Thanks Toyota Greenway!! Thanks Marco :-)
The communication from Marco and Mario was great and they kept us up to date with the issues that occurred from external agencies. (ARB and the towbar)
On pickup they were both great and extremely helpful.
Since this purchase, my second through a Toyota dealer, I've come to the conclusion that Toyota makes the whole process easy.
Seb genuinely looked after me! He provided timely and helpful advice, set and meet expectations and spoke with me when there was a small delay to explain what was happening. I felt immediate rapport with Seb, and like old friends chatting easily about pro's and con's, family and travels.
The whole process was smooth and easy. I've already recommended to my mum and dad that they speak with Seb about their next purchase.
Beyond Seb's help, Marco, Sarah, Luke, Sherie and Greg also played their parts in making my experience so easy. The whole team and vibe at NCT was professional and customer centric. The team are warm and we're genuinely interested in finding the right car for me.
Thank you to the whole team, especially Seb for making this such an enjoyable experience!