Wonderful experience. Salesman very professional and knowledgeable. Excellent follow-up without being pushy. Always contactable or would ring straight back. Very pleasant to deal with and very happy with my new car.
I found my experience with National Capital Toyota highly satisfactory due to the good service and helpful information provided by sales staff when purchasing the Yaris Toyota.
There was one glitch however and that was the front seat covers that were ordered well in advance and paid for were not available on the day the car was delivered.
I was very happy with the service I received from National Capital Toyota in Tuggeranong. John Rickman (salesperson) was polite and enthusiastic, without being too pushy. He was thorough in discussing options and followed through on his commitment to contact me before delivery.
Dealt with John Rickman and he was excellent from the moment I walked into the yards.
Most importantly he took me seriously - which is not always the case as a young woman buying a car, especially looking at big utes. He helped me figure out the small details of what I was after, and never pushed me toward things I didn’t need. Because of that I’ve ended up with my dream car, and it’s exactly what I needed. The whole process was so easy, and now I look forward to an easy servicing process.
Absolutely love my Hilux and would happily recommend John and the dealership!!