Excellent service from sales staff, Senastion and Luke.
The fitting of towbar and electrical plug was most unsatisfactory. The plug fitted was the 'male" plug that normally is attached to the trailer. The female plug is fitted to the vehicle. There are screw brackets on this plug to attach it to rhe car. The male plug has no screw brackets. Rather than checking why yhe plug could not be screwed to the mounting plate, the genius performing the installation in your service dept attached the plug with cable-tie! I am advised the staff at the audio shop next door, who fitted the electric brakes, warned of the problem, but nothing was done to rectify it. As a eesult I had ro delay my departure after discovering the problem and mak an extra teip back to have the xorrect plug fitted by the audio shop next door. Your service department needs to improve its quality assurance process!