I was a bit disappointed the NCP representative did not get back to me when my finance was approved. I had to enquire about this, after I was advised that an answer should be available on the Wednesday after my Monday visit. This delayed the delivery of my vehicle.
The sales person I spoke to initially was okay but need to guard against directing too much when we took the car for a test drive. I think as a customer we should be able to decide where we are taking the vehicle for a test drive (within reason and without the risk of causing damage to the vehicle)
Marco was helpful and explained the controls of the vehicle well (good positive experience)