You know how you dread shopping for a car because of the high pressure sales; this was NOT the experience we had with shopping at NORCO RV. We saw them at the RV Expo and even Lisa, who had originally given us the Expo tour of the trailer, was there on the lot to again show us what we wanted. Everyone was very knowledgeable about trailers, hitches etc. It was the most pleasant experience. So pleased with our purchase and would highly recommend others to take advantage of the knowledgeable staff, friendly personnel and competitive prices.