Northern Rivers Volkswagen

Cnr Snow St & Bruxner Highway,
Lismore, NSW 2480

Inventory: NewUsed
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4.8 rating of Northern Rivers Volkswagen
4.8 out of 5

98% Recommended

Based on 228 Sales and 2 Service Reviews

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Star of the Week

David Mackney

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Ratings 4.8
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5 Star Rating
Overall Experience
Had great experience with Northern Rivers Volkswagen.
Alison made buying my new caddy beach nice and easy as a lot of the deal was done over the phone as I work away.
Thanks also to Adam for the finance and insurance was super easy everything was ready to go when I got there signed a few papers and I was out the door heading to camp the night at the beach.
I recommend Alison if your looking to buy that new car:thumbsup_tone3:
Thanks again Northern Rivers Volkswagen.
Barney
Ballina, NSW Assisted by Alison Carpenter
5 Star Rating
Overall Experience
Great experience with alison in the showroom
Assisted by Alison Carpenter
5 Star Rating
Overall Experience
Very good process provided by everyone involved
Ballina, NSW Assisted by David Mackney
5 Star Rating
Overall Experience
sales person Alison most helpful
Ballina, NSW Assisted by Alison Carpenter
5 Star Rating
Overall Experience
Excellent customer care! And amazing people who work there!
Ballina, NSW Assisted by Alison Carpenter
5 Star Rating
Overall Experience
Excellent team all around
Good attention to detail demonstrated by all and staff well familiar with scope of work required and well organised
Tehnician /manager Lucas demonstrated excellent knowledge and willingness to help with everything he can
Girls at the reception Emma and Jannele did fantastic job looking after future bookings and warranty claim related to few items
This place demonstrates what truly VW is
Much better than service you get in bigger cities like Brisbane
Thanks guys
Nundah, QLD
5 Star Rating
Overall Experience
Great service and I'm a repeat customer
Bangalow, NSW Assisted by Alison Carpenter
1 Star Rating
Overall Experience
The service was very expensive and they charged several items which my partner had specifically asked them not to complete. They add multiple items to the service which is beyond the log book recommendations and were very rude when asked to explain. They also had the hide to charge $9.90 to top up the wiper fluid which I had personally filled the day before. The charge they said was for the VW windscreen wiper mix, (which we have a bottle of inside the drivers door which had been purchased previously). The women was rude to my partner when she questioned them about this extra charge. The total for the service was already at close to $800 and they obviously are out to screw their customers for every cent they can. Take your car anywhere else but here. Would think a local company would try to and look after locals, but these guys are only out for a buck.
Ballina, NSW
5 Star Rating
Overall Experience
Excellent Service and very considerate
Bateau Bay, NSW Assisted by Alison Carpenter
5 Star Rating
Overall Experience
Full cooperation from staff, especially Terry Herps.
Babyl Creek, NSW Assisted by Terry Herps