My Auto sales person Vinny was the best and offered exceptional customer service. He helped me throughout the entire process and made it so easy to find what i was looking for. This is my second vehicle I have purchased at this location and i was 100% satisfied again. I definitely recommend going to this Northgate CDJR for a new vehicle!
Absolutely the best customer service Experience with Herman. Even other employees spoke & laughed and made the whole process enjoyable. We could not ask for anything better. We feel like Herman went above & beyond. Our 2nd new car purchase here. This will be our only dealership now. 110% satisfied with price, customer service & overall experience here at Northgate!
Classic bait and switch! Worked out an agreement before making the trip. Had it in writing and low and behold a sales manager comes over and states they made a mistake. Forgot to include the interest in the agreed upon monthly payment... WHAT?!? I suggest staying away from this dealership as you can't trust any agreements made, even in writing! In reading reviews this also does not seem to be the first time this particular manager quoted terms incorrectly.
We are very happy with the customer service we received here. Zach was our sales representative he had the jeep ready and pulled up by the time we got there. He was so friendly and such a pleasure to work with. I would highly recommend working with Zach and the dealership.
James Sanders was crazy patient with me since I had not bought a car in 17 years. I was a nervous wreck so he walked me through all the "new inventions" on cars since 1998. Thank you James. The whole push-button start freaks me out a bit...however my new Renegade, "Beastie Boy" is a dream to drive. Now I cannot wait for the first big snowfall! Thank you Northgate Jeep.