Our Service Manager will give you a call regarding your concerns. We can submit some additional information to Ford on your behalf that may also be able to help you. When did you buy your vehicle from us?
I was sold a vehicle with a faulty transmission and was told it was my driving style and to “put my foot down harder” when I complained repeatedly to the service manager. I have left this service centre in tears many times and I would not recommend this business.
After being overseas for a long time, it was great to come back to a quality service provider who understands customer service. Buying with finance through Nova Ford was super easy. Dean as a sales consultant was great. He understood what I wanted from my car and he made it happen. In the coming years I will definitely use Nova Ford as my first port of call. Honestly, if you are considering a new car, Nova Ford is great place to start.
Had my previous ranger serviced here for the last 140,000km
Anastasia in service is just do delightful to deal with and extremely helpful.
Picked up a new MY19 Ranger today. First time meeting Daniel from sales and Warwick from finance.
These guys have gone beyond helpful especially with the deal mostly being done via SMS and email due to holidays and travel!
Definately not the last vehicle I will buy from this awesome team!
One very happy customer here!!!
We have bought many cars but never before have we received service like we got from Nova. All the guys were excellent from sales to finance awesome job. I am still waiting on other quotes but there loss as I have what I want after a week. Awesome job. I would definitely recommend you guys.