We had a great experience with Nova Ford. This is our second car we’ve bought with them. The sales people, finance department and service are all great. They make you feel comfortable, they go out of their way to ensure things go smoothly and that they meet our wants and needs as a customer.
Fantastic experience wit the staff from NOVA - looked after and kept updated at all times during the purchasing period. End result was total and complete satisfaction with all aspects of the purchasing of my new vehicle.
The whole process of purchasing a new car from Nova Ford was by far the quickest and easiest we have ever experienced. Lachlan gave us the purchase price and without any negotiation, further reduced this price the next morning. There was no need for any back and forth between customer and seller at all. I would, without any hesitation, highly recommend Nova Ford. Everyone we dealt with went over and above to make sure we were completely happy and satisfied with our purchase.
Thanks Lachlan, Daniel and Warwick.
Salesman has committed to have the chipped paint repaired when the first service is done.
The vehicle was not clean internally - child’s dusty footprint on the back of the front passenger seat and a child’s muddy footprint on the back of the drivers seat. A child’s toy was found in the door pocket
A spiral of plastic found in the console ? from brake controller installation.
Side plastic panel on passenger side behind the second row of seats is damaged with considerable defect seen. We acknowledge that this was a demonstrator however it was promised to be in as new condition.