Nunawading Toyota

Thank so much nick for your assistance in making the purchase of the car go so well. Nick’s professionalisms was a stand iut

Doesn’t refund deposit in full when customer cancels purchase with in the three day cooling off period.

I am really so upset on my Hiace problem after I did car service at Nunawading Toyota on 2nd May 2020 for 30 000KM.

I bought my van on April 2019 and did car service at Nuawarding Toyota on 2nd May. My van had DPF system light on on 13th May. The problem came out after 2 weeks car service. I don't trust Nunawading Toyota. So, I took it to Mulgrave Toyota to fix it on Thursday on 14th May.

Today 19/5, I still cannot get back my van and your service guy told me they don't know when they can fix it and cannot provide a van for me.

I am so upset and unhappy. I never had problem for my Hyundai iLoad. I don't know how to do my job, your van is not stable and come out problem after 1 year.

Great service. Nick was easy to deal with, great to get in touch with and is a funny character. Great experience to travel from Country Vic to purchase a car with a simple change over.

Great service from start to finish. Ready to answer any questions you have yet aren't pushy with sales. Made me feel comfortable and explained all options. Thanks again.

Bad and worst car service experience in my life with a car service by Toyota Nunawading !!
This will be my last visit to that centre and no more next Toyota car!!
Watch out and do not be served by staff named Phil as he will “ flipped and dropped off your car controller right in front of your eyes” (so unprofessional and unethical!! and not single apology from him at all!! What a terrible worst service I ever encountered.
In addition I was made to wait for 2.5 hours for a so called new brake system check and my first half day was gone just like that. Is not a good customer experience from the very beginning since my first visit to this Nunawading Service Centre.
The service level is superb low level I have ever encountered and experienced with “double standards” delivered amongst your customer. Perhaps you may learned some good positive skills from your other service centre.

Once again thoroughly impressed with the excellent customer service by Nunawading Toyota.

I have been buying cars from this dealership for the past twenty years.
My son purchased a new Ute yesterday.
The salesperson Jay was friendly, very knowledgeable, efficient and patient ( despite it being very busy ) and provided outstanding service.

Also Christian in the finance section was also excellent.


I will be returning to this great dealership again soon when my other son is purchasing his first car.

Thankyou all very much .

Personal and just normal people. No pressure No Hard sell, I’ve got complete trust in the Toyota Product. As we move forward in the strive to reduce Carbon emissions there will all ways be challenges to overcome. I can tell you first hand as my older Hilux had some minor exhaust emission problems however Toyota where fantastic getting this glitch sorted. This is why I’ve brought a new Rugged X the customer service is first class :ok_hand::thumbsup:

Fantastic! Like family. Alex Thai was professional, understanding, knowledgeable and had excellent listening skills. His product knowledge was excellent and he was always at service when calling his mobile phone with any enquiries and follow ups. So happy with the experience and Alex left a good impression for Toyota :)

Thank you Shawn Xiao for the his assistance. The whole process was very good and professional. He also followed up my first drive experience. I am very satisfactory. Highly recommended to others.