Oak Lawn Mazda

6750 W 95th St
Oak Lawn, IL 60453

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4.9 rating of Oak Lawn Mazda
4.9 out of 5

98% Recommended

Based on 112 Sales and 1 Service Reviews

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Ratings 4.9
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5 Star Rating
Overall Experience
Mario was great he made the purchase fun and exciting no bs sales tactics just nice friendly guidance and advice while buying a new CX5. Great dealership!!! Thank you Mario
Elk Grove Village, IL
5 Star Rating
Overall Experience
The whole staff went above and beyond for my 2nd auto purchase there. Roger made it very easy and helped with the process. No pressure with fast and easy service.
Chicago, IL
5 Star Rating
Overall Experience
I had a wonderful shopping experience with Shelby. As a first time car buyer, she helped guide me through financing and options to help me purchase my dream Mazda. She was very knowledgable about the lines and even sat through with me to teach me the dash controls and entertainment system before I took the car home. Overall, the dealer has great service and selection and would recommend anyone to shop there for a Mazda.
Chicago, IL
1 Star Rating
Overall Experience
I have had horrible experiences there ever since purchasing my car in December. It started when I purchased my car and they refused to give me temporary plates (saying they "couldn't" do that, the first I've ever heard from ANY dealer). They then told me (incorrectly) that I could put one of the same plate on the back of my old and my new cars until I traded the old one in, which is actually illegal in Illinois; I discovered this is illegal when I acquired more than $200 in parking tickets in Chicago.

Every single encounter I've had with them since has also been horrible. I just had work done on my car and had to have my wiper fluid receptacle replaced; I didn't discover until after I left that, of course, they never re-filled it. My sales agent, Luis, hasn't returned my calls or e-mails to him over the past few months, despite the repeated attempts to get a hold of him for various reasons. Clearly, once he made the sale, he doesn't care one bit about his [former] customers.

Only Mike, the Sales Manager, has been actually helpful. Everyone else I've dealt with has been horrible. While they may be really great when trying to sell you a car, it's not worth the headache, frustration, and added cost to go here after that. Do yourself a favor and find another dealer, even if you have to drive a little farther away.
Chicago, IL
5 Star Rating
Overall Experience
Had a great experience at Oak Lawn Mazda. Shelby was very pleasant to work with and had a great personality. She along with the sales manager Mike came up with a price that my husband and I were happy with. Julian handled our financing paper work and was great as well. They had a great selection of new Mazdas and used luxury vehicles. We love our 2013 Mercedes ML350.
Huntley, IL
5 Star Rating
Overall Experience
My husband and I came into Oak Lawn Mazda looking to trade in our older vehicles, and trade into something newer. Shelby was just so patient, as we had a budget and were not wanting to go above it. She test drove us in about five different cars, but had a smile the entire time. She was patient, and courteous of our time frame. Jay Scott, the Used Car Manager made everything simple when it came time to purchase. We were in and out, which I did not expect!
Skokie, IL
5 Star Rating
Overall Experience
All I can say is how helpful Shelby and ALL her managers were to me. I in no way was expecting to be treated so kindly, as I hadn't had pleasant experiences during my search for a pre-driven Jeep. I had a 2005 Jeep Liberty that was just getting a little beat up, and wanted something new. I came in on their 2016 Jeep Patriot. Shelby and Jay were so kind, sweet, and patient while I was making my decision. The vehicle was like new, and I was just so happy with my purchase.
Oak Lawn, IL
5 Star Rating
Overall Experience
Mike and Roger got me a better rate than what I thought I was going to get. They worked hard to get me an approval. It did take a couple hours but they made sure I was happy in my newer vehicle. Totally worth the wait. If u have bad credit they can help.
Chicago, IL
5 Star Rating
Overall Experience
Roger got me out of my lease and helped me buy a new vehicle. He and the whole team made the process super fast and easy. Check them out.
Chicago, IL
5 Star Rating
Overall Experience
Kupilismy od Mariusza juz drugie auto !!! Fajny sklep i dobrze wiedziec ze Mariusz jest tam juz dlugo. Zawsze przy wymianie oleju przyjdzie i zapyta czy wszytsko jest ok. Dzieki Mario !!!