near San Juan Capistrano California
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Had the best experience. Everyone was helpful and I would recommend this dealership to my friends.
Aoude was so awesome! The process was quick and easy and I am so happy with my new civic! Will definitely be recommending him and this dealership to my friends and family.
He was very helpful and I am very happy!!
Best 1st car buying experience I could have asked for! I felt very comfortable with everyone there!
Johnny palafox was my sales person, he was so nice and very knowledgeable about the civic! I will definitely recommend him and this dealership to anyone i know!
Very nice people jhony palafox
Aoude helped me get a great car at a great price and I couldn't be happier. The overall shopping experience at the dealership was excellent from sales to finance and service is all top notch.
Thanks to johnny this would've not had happen :relaxed:
We were leaving the log and he came up to us and asked if we needed any help, we ha said we were leaving since they'd be closing in less than an hour and we didn't want to waste their time. He said not to worry, so we came in and I'm glad we did! Who would've of thought I would had gotten my first car that night! I'm so excited and I really love this place. He was very helpful and I really appreciate his help! So excited!! THANKS SO MUCH!
Best car buying experience I've had.
***5 STAR CUSTOMER SERVICE***
***5 STAR SALESPEOPLE***
***5 STAR PRODUCTS***
***5 STAR SMILES***
Wow, what a ride! Never in a million years would I have thought I could have credit as bad as mine and be able to drive off the lot with a brand new car! Wonderful experience! Great salesmen and women; and a truly exquisite selection of vehicles.
***THIS IS NOT A "BAD CREDIT" DEALERSHIP BTW, THEY CAN SIMPLY FIT A BROAD RANGE OF NEEDS***
I've had bad credit for quite a while now, but have been working my butt off lately saving up money for a reasonably sized down payment. I called this dealership several hours before I arrived to have the pleasure of speaking with Randall, one of the managers. I explained to him my situation. And instead of being a selfish "this is my sale" salesperson he plugged me in with Moe one of the other managers there stating "if anyone can move the mountain that is your situation, then Moe is the one!" I arrived for my appointment to see Moe leading the helm of this dealership and still having time to sit me down and talk to me for a while. We ran my credit and went line by line on each negative line explaining my situation. The boys then went to bat for me with the bank.
While they were fighting for me to get financing I guess they thought it would be a good idea to let me test drive a 2017 Honda Civic LX. I thought this was laughable and out of my price range, but figured I would never be able to drive the car anyways so why not take it for a spin while I have the chance? When we got back to the dealership. All the paperwork was ready without my knowing and they had already built a customized plan based on my credit and income to make sure I drove off the lot in that car! And I did!!! I now have a new 2017 Honda Civic LX!!!!
Moe really can move mountains! Randall has the humility and experience to provide a warm handoff sale to a salesperson more suited to a customer's specific needs, and the financing people/rest of the reps we're all friendly, kind and helpful throughout the entire process!
Thank y'all so much throughout this whole process and best of luck!
Excellent sales team! The whole experience was professional and smooth.
Ocean Honda of San Juan Capistrano Links