Page Bros RV

46-49 Wells Rd
Seaford, VIC 3198

Inventory: NewUsed
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4.8 rating of Page Bros RV
4.8 out of 5

98% Recommended

Based on 94 Sales and 1 Service Reviews

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Ratings 4.8
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5 Star Rating
Overall Experience
We dealt with Mark in Sales and Dave in Delivey. Both were fantastic, friendly and knowledgeable. Highly recommend Page Bros. Our family of 5 can't wait to make memories in our Eagle.
Anderson, VIC Assisted by Krystal Tonkin
5 Star Rating
Overall Experience
Sales person Paul was very helpful&friendly
Assisted by Paul Haley
5 Star Rating
Overall Experience
Our 3rd van from Page Bros Jayco. The guys there set high standard for themselves and are fantastic in their customer service. Nothing is a problem with them. We are loving the new van. Thanks!
Frankston, VIC
4 Star Rating
Overall Experience
Great all round experience, felt like we mattered as customers.
Rowville, VIC Assisted by Paul Haley
5 Star Rating
Overall Experience
Thanks to Dave Gray .. fantastic handover ... walked us through everything we needed to know.. checked and double checked everything!! Highly recommend
Botanic Ridge, VIC
5 Star Rating
Overall Experience
Grant Taylor is the best! We’ve upgraded 3 times and each time Grant has helped us achieve our dream.. straight shooter tells it like it is.. highly recommend and nothing is too much trouble... great bloke!
Botanic Ridge, VIC
1 Star Rating
Overall Experience
We purchased a used RV from Paul who was excellent but after allowing for 7 weeks for them to get the vehicle ready for delivery we received a dirty, non detailed and totally unpresentable vehicle for our 50k life long investment.
Yes, by no means was it a high end, brand new top dollar RV, but we have never been so appalled and disheartened by picking up such a dirty, underprepared and disappointing hard earned investment.
I wrote to management to express my dismay at quite a few valid points ranging from the disgusting presentation, ventilation grill falling off on the way home 5 kms away, only half a tank of fuel when negotiated in the sale for a full tank on delivery and stock records showing items that were not present at delivery.
I was referred to service department manager, supposedly and questioned about all my grievances and basically made to feel I was expecting too much and that it was not as bad as I was complaining about. when asked to provide photo proof, as if I was making things up, I was answered with the comment..”yes”..I would not be happy either ..the offered to bring it back for a wash and clean to get it up to scratch, surely that was suposed to happen in the 7 weeks before handover I would have thought.
Never once have senior management acknowledged my emails to them nor offered any resolution apart from a wash and vacuum, and oh yes, a $25 gift voucher to spend in their store only.
These guys need to stop living in the prehistoric sales era and get some customer service training, starting right from the top. When I see how other dealerships do their presentations and delivery I really wish we searched further afield rather than keep our business local...bows, ribbons and welcome boards for their customers...We got..”I beleive you have a cheque for us?”.
All in all a disgusting and disappointing experience and will be doing any servicing or purchasing elsewhere most definitely from here on in
Belvedere Park, VIC
4 Star Rating
Overall Experience
Great work team. Handover went without any issues and RV was delivered on time.
Baxter, VIC Assisted by Paul Haley
5 Star Rating
Overall Experience
Great service from start to finish. ThankYOU to Paul Haley
Frankston, VIC Assisted by Paul Haley
4 Star Rating
Overall Experience
Paul Haley was pleasant and helpful regarding all our questions and requests. We appreciated being provided with matching timber to make a bench extension & arranging the fitting of a good quality bullbar towbar & water filter.
Mount Martha, VIC Assisted by Paul Haley