My review on their facebook was deleted rather then dealt with but here it is:
I unfortunately have to add to the long list of bad reviews on this page. I was really hoping this place would prove to be better then its reviews. How silly of me. I've never been treated more disrespectfully then I was treated here. I was looking at and put a deposit on a 2012 used Toyota Kluger and was being dealt with by the salesman Anthony Lee. I wont go into full detail but he was unprofessional and rude. I applied for finance and was not told about all the fees that would be included. Not that I have a problem with fees that go along with every loan in the world pretty much, I have a problem with being lied to and taken full advantage of. I'm all about second chances and giving businesses the option to make things right but when I went to the manager (Matt Shines), after calling multiple times and not getting a call back, about how I was treated and how I wasnt happy he basically fluffed me off, wouldnt listen to my side of the story, said 'whatever' and said "I'm letting you off the hook"....which I'm still a bit confused about as nothing was ever signed but thats besides the point. He had his mind made up before he even met or spoke with me. They are completely okay with making their customers uncomfortable and letting them leave unhappy. Please take mine and all the other reviews seriously as they are all warranted. I'm more then happy for anyone to message me if they would like to know more about my experience.