from customers of Shawn Brydon
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Amazing! Taylah and Shawn have completely debunked the negative perception I had of used car dealerships (it's a past experience thing). From the moment I walked onto the lot I was greeted with Taylah's friendly smile. She looked after me through out the entire process, answering all my questions and not once pushing for a sale.
I got a great deal in the end and the 3 year warranty gave me a lot of assurance that I'd found a reliable car. Shawn took care of the paperwork and it was all complete within 30 minutes. I wasn't left confused or shocked with any surprises.
You have gained one very satisfied customer with your youthful, positive, patient and energetic sales team. Well done!
Oh and since you don't have one, Taylah's agreed to be the flailing air person that waves around on the side of the road ;)
Absolutely loved dealing with the staff from start to finish. Most helpful team, very happy :)
We're so happy to hear that you've had such a fantastic experience with Paul Wakeling Volkswagen Used cars!! Thanks for the great review Chelsea!
A pleasant experience at Paul Wakeling's used cars yesterday. I purchased a decent car for a decent price and they went above and beyond to assist in making the experience as easy and stress free as possible. Thank you Shawn, Pedro and Eric.
Happy to hear that Shawn and the team at Paul Wakelings Used cars were able to make your experience with us so much better! We always aim to make the car buying experience as easy and stress free as possible for our customers. Thanks for the great review Elaine!
Thanks for the review Zac!
Fantastic service from start to finish, Shawn was excellent not pushy at all and really made the process as easy as possible. Eric made any financial decisions easy and smooth did everything to get us the best possible deal with the finance company. The only thing that I noticed; is when picking up the vehicle, the exterior wasn't as clean as it could of been and it felt a little rushed. I guess it was understandable as we did arrange to pick it up 10am on a Sunday. All in all I believe the team did a fantastic job and I would recommend them to any family and friends looking to purchase a vehicle.
We always aim to make the buying experience as stress free and easy as possible for our customers, so we're glad your experience was so enjoyable! As for your experience when picking up the vehicle, we have made a note of this and we will pass it along to the team down at Paul Wakelings Volkswagen. Thanks for the review Zane!
I had an overall excellent experience.
Thanks for the review Taylah! Glad to hear you had a great experience!
Very happy with service. Understood we wanted to compare other vehicles. Decent test drive, twice.felt very comfortable throughout the process. Appreciate their patience while we organised things our end. Happy wife happy life, thanks guys.
Hey Kylie, it was no problem to give you the time you needed to make the all important decision of a car purchase. We appreciate you coming by the shop and we hope you are loving the car. Thanks!
Shawn provided very good customer service and answered any questions I had. Made the whole process of buying a car a lot easier and less stressful.
Happy to know that Shawn could do his best to make your car purchasing experience as smooth as possible. Thanks for coming in and you're welcome back anytime.
Car wasn't ready as agreed.
Car didn't appear to have been detailed.
Car didn't have a full tank of fuel as agreed.
When I was finally advised car would be ready, I showed up and waited close to an hour as no one seemed to know what was happening.
Paid over $1000 more than agreed drive away price
Care factor seems very low with your used car sales team
a true company that does what it says, best one in town, allready recomended this to fam. like they say if you are on a good thing stick to it. there are not many comp. that could beat paul wakeling on service or quality
chaun you done a good job
Thanks John, we're proud we could do what we do best, and help you out in the meantime. Hope you love the new car, it looks great. Thanks again.
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