I would like to thank the team for there help on a difficult purchase, they were very patient waiting for all money to come from my company due to Government restrictions.
No problem Andrew, it was the least we could do. Hope you and the car are going well.
Troy was exceptional. He made the process a breeze. If I was buying another car today I would simply seek him out.
Thanks Jason, happy that your purchase was easy. Your recommendation means a lot. Thanks again.
Our Sale Rep Troy was excellent. They didn't pressure us into purchase the car right away and very helpful, took their time and be very honest on the best deal that they could do for our trade in. Overall very good experience compare to a few dealers we have dealt with before. Highly recommend!
Thank you for your review and we know =you will enjoy the new car.
Quick and easy service
Thanks for the review Michael and enjoy your new car.
A phoenomenal experience we had in this service. Troy Harris is a top bloke. Raquel and Pedro are both extraordinary and took extra mile just to give us the deal that we want. Definitely a 5star rating for thier performance!
Thank you for your glowing review Allan. Great to hear the we exceeded your expectations for your car purchase. Enjoy the new car and we'll see you again soon.
It was a pleasure dealing with Paul, a person of integrity and honesty. Thank you for all your help Paul we truly enjoyed buying this car from you!
Thank you Cherri, it was our pleasure setting up your new car for you. Enjoy your car and we hope to see you again soon.
I found the staff when picking up quite dismissive and rude. The person I was with said "wow this is what customer service has got to in Australia"
Numerous staff walked straight past us standing in car yard area. I had to stop them and two of them both said "sorry we have our Friday meeting to get too". Funny thing was the same people then walk out of their meeting at 9.10am and then didn't try to help or guide us. Extra funny thing was one of them then ended up having to hand over the car to us!!!
I may have already done the sale so. I good to the sales team but this car was for my son for Xmas and I have a fleet of ~80 cars across 2 businesses. I bet the sales team can/should understand that!! Guess AHG can keep my business reluctantly
Thank you for your feedback Steven and we apologise if we didn't meet your expectations on the delivery of your new car. Our Volkswagen Used Car Manager Pedro has tried to reach out to you to see if there is anything we can help you with. Please feel free to give him a call if we can help in any way. Once again we apologise for any inconvenience caused and we have taken your feedback on board for future staff training.
Experience was excellent and will recommend
Thanks for your feedback Prashanna.
Great experience. All staff were very helpful and knowledgable. I will definitely go back to this dealership for my future car purchases:blush::thumbsup::blush:
Great choice for our new car Rosemary. Thanks for your review and we'll see you again soon.