Paul Wakeling Volkswagen Used

Cnr Mill & Blaxland Roads
Campbelltown NSW 2560

Inventory: NewUsed
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4.8 rating of Paul Wakeling Volkswagen Used
4.8 out of 5

99% Recommended

Based on 127 Sales and 1 Service Reviews

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Star of the Week

Troy Harris

Troy's customers are happy! Read their reviews to find out why.

Ratings 4.8
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Reviews near Bow Bowing - Show All
5 Star Rating
Overall Experience
Amazing! Taylah and Shawn have completely debunked the negative perception I had of used car dealerships (it's a past experience thing). From the moment I walked onto the lot I was greeted with Taylah's friendly smile. She looked after me through out the entire process, answering all my questions and not once pushing for a sale.

I got a great deal in the end and the 3 year warranty gave me a lot of assurance that I'd found a reliable car. Shawn took care of the paperwork and it was all complete within 30 minutes. I wasn't left confused or shocked with any surprises.

You have gained one very satisfied customer with your youthful, positive, patient and energetic sales team. Well done!

Oh and since you don't have one, Taylah's agreed to be the flailing air person that waves around on the side of the road ;)
Airds, NSW Assisted by Shawn Brydon
5 Star Rating
Overall Experience
A pleasant experience at Paul Wakeling's used cars yesterday. I purchased a decent car for a decent price and they went above and beyond to assist in making the experience as easy and stress free as possible. Thank you Shawn, Pedro and Eric.
Bow Bowing, NSW Assisted by Shawn Brydon
Happy to hear that Shawn and the team at Paul Wakelings Used cars were able to make your experience with us so much better! We always aim to make the car buying experience as easy and stress free as possible for our customers. Thanks for the great review Elaine!
July 4th
5 Star Rating
Overall Experience
Fantastic service from start to finish, Shawn was excellent not pushy at all and really made the process as easy as possible. Eric made any financial decisions easy and smooth did everything to get us the best possible deal with the finance company. The only thing that I noticed; is when picking up the vehicle, the exterior wasn't as clean as it could of been and it felt a little rushed. I guess it was understandable as we did arrange to pick it up 10am on a Sunday. All in all I believe the team did a fantastic job and I would recommend them to any family and friends looking to purchase a vehicle.
Assisted by Shawn Brydon
We always aim to make the buying experience as stress free and easy as possible for our customers, so we're glad your experience was so enjoyable! As for your experience when picking up the vehicle, we have made a note of this and we will pass it along to the team down at Paul Wakelings Volkswagen. Thanks for the review Zane!
July 2nd
5 Star Rating
Overall Experience
Thanks to Troy and others for the friendly service
I would recommend Troy to others :thumbsup:
Assisted by Troy Harris
We're so happy to hear that Troy was able to make your experience with Paul Wakeling Volkswagen Used cars so enjoyable. Thanks for the fantastic review Robert!
June 25th
5 Star Rating
Overall Experience
Great car Great Service Matty was helpful and honest made it all really easy.
Airds, NSW Assisted by Mathew Bowlay
Thanks for the great review Ryan! We always aim to make our customers experience as easy and efficient as possible!
June 19th
5 Star Rating
Overall Experience
Great service... Matthew was helpful, polite, willing to assist 100%.
Assisted by Mathew Bowlay
Thanks for the great review Dalal, we're glad you had such a fantastic experience!
June 18th
5 Star Rating
Overall Experience
good salesman good service?recommend this daeler
Airds, NSW Assisted by Mathew Bowlay
Thanks for your recommendation Kongyang, all the best.
May 17th
5 Star Rating
Overall Experience
Shawn provided very good customer service and answered any questions I had. Made the whole process of buying a car a lot easier and less stressful.
Airds, NSW Assisted by Shawn Brydon
Happy to know that Shawn could do his best to make your car purchasing experience as smooth as possible. Thanks for coming in and you're welcome back anytime.
May 8th
5 Star Rating
Overall Experience
Matthew was excellent to deal with always enthusiastic and able to answer my many questions. Couldn't ask for a better sales person.
Airds, NSW Assisted by Mathew Bowlay
We couldn't ask for a better salesperson either Johdi. Great to hear he could answer all you questions and help you make a decision on your next new car. Thanks for your review.
May 8th
1 Star Rating
Overall Experience
Car wasn't ready as agreed.
Car didn't appear to have been detailed.
Car didn't have a full tank of fuel as agreed.
When I was finally advised car would be ready, I showed up and waited close to an hour as no one seemed to know what was happening.
Paid over $1000 more than agreed drive away price
Care factor seems very low with your used car sales team
Airds, NSW Assisted by Shawn Brydon