Amazing! Taylah and Shawn have completely debunked the negative perception I had of used car dealerships (it's a past experience thing). From the moment I walked onto the lot I was greeted with Taylah's friendly smile. She looked after me through out the entire process, answering all my questions and not once pushing for a sale.
I got a great deal in the end and the 3 year warranty gave me a lot of assurance that I'd found a reliable car. Shawn took care of the paperwork and it was all complete within 30 minutes. I wasn't left confused or shocked with any surprises.
You have gained one very satisfied customer with your youthful, positive, patient and energetic sales team. Well done!
Oh and since you don't have one, Taylah's agreed to be the flailing air person that waves around on the side of the road ;)
A pleasant experience at Paul Wakeling's used cars yesterday. I purchased a decent car for a decent price and they went above and beyond to assist in making the experience as easy and stress free as possible. Thank you Shawn, Pedro and Eric.
Happy to hear that Shawn and the team at Paul Wakelings Used cars were able to make your experience with us so much better! We always aim to make the car buying experience as easy and stress free as possible for our customers. Thanks for the great review Elaine!
Fantastic service from start to finish, Shawn was excellent not pushy at all and really made the process as easy as possible. Eric made any financial decisions easy and smooth did everything to get us the best possible deal with the finance company. The only thing that I noticed; is when picking up the vehicle, the exterior wasn't as clean as it could of been and it felt a little rushed. I guess it was understandable as we did arrange to pick it up 10am on a Sunday. All in all I believe the team did a fantastic job and I would recommend them to any family and friends looking to purchase a vehicle.
We always aim to make the buying experience as stress free and easy as possible for our customers, so we're glad your experience was so enjoyable! As for your experience when picking up the vehicle, we have made a note of this and we will pass it along to the team down at Paul Wakelings Volkswagen. Thanks for the review Zane!
Thanks to Troy and others for the friendly service
I would recommend Troy to others :thumbsup:
We're so happy to hear that Troy was able to make your experience with Paul Wakeling Volkswagen Used cars so enjoyable. Thanks for the fantastic review Robert!
Great car Great Service Matty was helpful and honest made it all really easy.
Thanks for the great review Ryan! We always aim to make our customers experience as easy and efficient as possible!
Great service... Matthew was helpful, polite, willing to assist 100%.
Thanks for the great review Dalal, we're glad you had such a fantastic experience!
good salesman good service?recommend this daeler
Thanks for your recommendation Kongyang, all the best.
Shawn provided very good customer service and answered any questions I had. Made the whole process of buying a car a lot easier and less stressful.
Happy to know that Shawn could do his best to make your car purchasing experience as smooth as possible. Thanks for coming in and you're welcome back anytime.
Matthew was excellent to deal with always enthusiastic and able to answer my many questions. Couldn't ask for a better sales person.
We couldn't ask for a better salesperson either Johdi. Great to hear he could answer all you questions and help you make a decision on your next new car. Thanks for your review.
Car wasn't ready as agreed.
Car didn't appear to have been detailed.
Car didn't have a full tank of fuel as agreed.
When I was finally advised car would be ready, I showed up and waited close to an hour as no one seemed to know what was happening.
Paid over $1000 more than agreed drive away price
Care factor seems very low with your used car sales team
Paul Wakeling Volkswagen Used Links