Gray stark is my guy...I tell him movies I'm looking for and he pulls them and tells me when he comes across them! Always awesome to me...he's the reason I'm loyal to that store! :gift_heart:
I've been to the Madison Wisconsin store several times and never had a terrible experience. Sure sometimes finding a worker to help is sometimes a chore but they've always been helpful. My only "slight" problem is when going to Pawn/sell or pick up a pawned item they usually have only 2 or 3 people behind the counter helping customers when they should have more
Went into Madison, Wisconsin store and cashiers and sales people are very rude. I was going to purchase a wii and games for my children and asked the cashier who do i talk to about getting a wii and rudely said talk to a sales person and there were only one person on the floor and they told me they will have to look for a manager. 15 minutes later no one still helped. Will never go back again.
These people try to say that they are a professional pawn shop. They are not professionals they are not educated on the job they do. The only way they know how much something is worth is looking on eBay. By far the bottom of the barrel when it comes to pawn shops. Brought in a piece of electronic equipment to sell. First was told they weren't sure they took DVR's. How does a REAL pawn shop not take electronics? Anyway manager came over said they do then asked what I wanted for it I said what should have been a real good price but because she couldn't find one sold on eBay (not for sale cause there was some for sale on eBay) but SOLD one she couldn't make an offer. Step your game up Pawn America get some qualified employees in there and I'll maybe come back. Thier loss tho went to a real shop and got triple what I was asking.
Every time I come in Cathy R. is so friendly and ready to help everyone. It's nice to see such friendly and helpful staff at the Anoka store. Thanks Cathy for such a good buying experience and for always being so cheerful.
Went to the fridley location BEWARE the will lie and cheat you. Brought in a projector to sell. Was told they would only be able to charge 40 buck for it. 1 day later they have it for sale at a $498 price. I get you got to make a profit but 2,500% mark up is just plain old robbery. Will never go back!!!!!!!
Went to the store in Sun Prairie, couldn't even bring our disabled family member in, stuff was laying around on the floors , there's no way a wheel chair would fit through those aisles let alone walking.
Amazed they allow stuff on the floors like this it is not safe if there was a fire you probably wouldn't make it out alive. So much broken stuff laying around and very dirty. This store needs some one to CLEAN it.
Anna and Amber were terrific. This was my first experience at Pawn America. I didn't know what to expect. It was better than what I perceived. I definitely will come bac and tell others to check you out.
I come in all the time to check out games and accessories they have and have never had a bad experience. Friendly staff who are always willing to help out and answer questions. Would highly recommend this store to anyone looking for good deals.
I've enjoyed shopping and buying at PawnAmerica stores since 2000 - spending tens of thousands of dollars. Lately my experiences have been getting less positive at Inver Grove Heights store. This week was the final straw for me shopping at that location. The store was greatly understaffed. When I finally got waited on and explained what I wanted to look at - as requested even gave my DL as collateral to look at - the salesperson went to the case and gave the item to another person standing there who expressed interest in it. I was then promptly ignored by the salesperson while she watched the other customer gush over the item - and sold it to her. Didn't even give me a second glance, let alone an apology. BTW - my DL got left there in the fiasco and when I called the store about it, was told they would send it to me right away - still have yet to receive it. No acknowledgement from the salesperson about the way I was treated. GO TO BURNSVILLE STORE - they value their customers and treat them with respect!!!
Great experience! Got a great deal on the bb's!!! Brian was Great
The store is always busy when I go, so it takes some time to get a salesperson to help you. Once we had a sales rep, everything was great. Knowledgeable, helpful, friendly service.