I have bought 3 new cars from Toyota Kingswood over the years. A Landcruiser, an Aurion and a Hilux. The Hilux is still under warranty, I rang service today to tell them the engine is making a strange noise. Without asking a question she said we can't look at it for 2 weeks. Any caring company would say could you bring it in asap so we could listen to it to make sure it's not serious. Won't be buying anymore cars from them and will let my friends know how bad the service is.