Penrith Toyota

95 Great Western Highway
Kingswood NSW 2747

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4.8 rating of Penrith Toyota
4.8 out of 5

95% Recommended

Based on 70 Sales and 4 Service Reviews

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Ratings 4.8
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1 Star Rating
Overall Experience
After the Recall for my Toyota GTS86 - the following issues occurred
- When I picked up the car, they didnt pull the hand break up and it wasn't locked, it was parked in their customer parking away from the service centre
- they damaged my alarm which would not arm or let me lock the doors (the alarm was installed by Toyota when I purchased the car new)

After excessive persistence they agreed to look at my alarm.
- They fixed the alarm and i had to argue to get a hire car free of charge
- I told them the check engine light and warning was now on when i start the car and they dismissed this was their fault. it never happens previously

I'll never go back to Penrith Toyota (Kingswood NSW)

they are rude, unhelpful people who have no care for your car at all
1 Star Rating
Overall Experience
I have bought 3 new cars from Toyota Kingswood over the years. A Landcruiser, an Aurion and a Hilux. The Hilux is still under warranty, I rang service today to tell them the engine is making a strange noise. Without asking a question she said we can't look at it for 2 weeks. Any caring company would say could you bring it in asap so we could listen to it to make sure it's not serious. Won't be buying anymore cars from them and will let my friends know how bad the service is.
Glenmore Park, NSW
5 Star Rating
Overall Experience
Was great from the test drive to the day of delivery. Would highly recommend Tahliah Pascoe. Answered every question we had and very knowledgeable about all aspects of our new car. Would highly recommend Penrith Toyota.
North Richmond, NSW Assisted by Tahliah Pascoe
4 Star Rating
Overall Experience
A little disappointed when we did not get follow up phone call the day after paying deposit as promised and had still not received a call by midday the next day when I called to find out if a white car was available and tentative delivery date.
We were not advised by Finance Manager that balance of cost could be paid by EFT Direct Transfer which would have been a lot easier for us.
Castlereagh, NSW Assisted by Nick Narang
5 Star Rating
Overall Experience
Excellent Service love the car!
Thanks Nick
Emu Heights, NSW Assisted by Nick Narang
5 Star Rating
Overall Experience
James Morgan was patience, thorough, and extremely knowledgeable about all aspect of the vehicle. He was also efficient and detailed when it came to the "paperwork" side of things.
I would honestly recommend him. Indeed the team as a whole was top notch.
Hawkesbury Heights, NSW Assisted by James Morgan
5 Star Rating
Overall Experience
Very helpful and informative about all aspects of our purchase and future services
Bidwill, NSW Assisted by Nick Narang
5 Star Rating
Overall Experience
Despite throwing up quite a few challenges for James, he never once faulted and I always got the impression that he was genuinely concerned that what I wanted was the highest priority.
Linden, NSW Assisted by James Morgan
4 Star Rating
Overall Experience
Helpful , good to deal with, knowledgable.
Belimbla Park, NSW Assisted by Tahliah Pascoe
5 Star Rating
Overall Experience
I hope I've done a good job of detailing them cars for Penrith Toyota
Cambridge Gardens, NSW