I have taken Clancy to Pet Authority since he was a puppy. He is now 12 years and still going to Pet Authority. They are the best.
My dogs were brought in to get their nails done as a well as a bath. It was their doggy day to be spoiled. The first occasion happen with my 3 year old pitbull. When I picked her up we brought her to the car and I got concerned when she kept picking up her paw. I not only noticed her nail bleeding, but her eye was blood shot red and she couldn't open it completely. I went back to tell them and they acted as if it wasn't a big deal. They did not offer to wash out her eye I had to ask for a wet cloth and they gave me a dirty one. On the second occasion I brought My pitbull and hound mix who is 12 years old. When I picked them up I took them for a nice long walk in which I had to cut short. I regret not checking them once I left the store. My hound dog's foot covered in blood because his nail was cut too short. I was not notified yet again. My girlfriend and I have a first aid kit for the dogs in the car to where we had to carry our 60 pound dog to the car and clean his foot. The bleeding was not stopping, he was in a lot of pain, and my pitbull was nervous. My pitbull's harness was cut in a straight line under her arm. Since my girlfriend and I both work full time jobs, studying for school, and my girlfriend's grandmother is in the ICU dying of cancer it's more than an understatement that we were busy. Two weeks later we returned to tell the owner. The owner accused me of lying, yelled at me, tried to intimidate me, and wouldn't even let me talk to the groomer who cut the harness. I was concerned that maybe my dog had to be cut out in a hurry and was concerned why something so pointy was close to my dog. My dogs do not bite their harness or anything else besides toys. The owner was unprofessional, rude, and my girlfriend and I even witness a small dog having their neck and head pulled because they wouldn't stay still during a hair cut. If you love your animals please take them some where else. Pet authority is cheap for a reason...they don't care about their animals. I can't believe I left my animals there alone in that cruel place.
My Dakota looks really great.
My Brodie looks really great
I have a medical alert service dog. It's extremely important to keep her groomed for her health and also because she is in public places with me. Pet Authority has been groooming my dogs since they first opened. I love them and trust them completely????
Everyone is great, awesome customer service and very friendly staff! Recommend to friends and neighbors.
This was our dogs 1st hair cut and the staff did wonderful job
very happy we have a new dog groomer
The customer service and friendliness is outstanding. My schedule desires and availability as always been met also. The haircut itself could use improvements. There were a lot of uneven spots but overall it looked good.
Tara did a fabulous job on our 16 week old Bichon Frise! Stella looks beautiful. Love how you scissored her. So pretty. Thanks a Million and thanks for being so nice! We will see you in a few weeks :)
They are easy to get an appointment with, finish promptly and he always feels better when he gets home.
Nice job Tara. Cody looks great
Everyone seems friendly and caring. The establishment is clean and smells good. Brady always looks great when his makeover is complete!
Both of my pets have been groomed here for many years. I highly recommend them. They treat you and your pet like family.
I am always pleased with Toby's grooming experience. We have been going ther e since he was a puppy. He will continue to be groomed there.
We are so pleased with the beautiful job you always do when grooming our dogs! They always look adorable and the staff is very friendly
We have been taking our border collie here for years. They do an awesome job each time with her. The staff is very friendly
excellent service... friendly staff...pleasant facilities and one good looking dog
My golden was cared for and looks great!
We love bringing Pierre to Pet Authority. He's always welcomed warmly and loves going! He looks and smells great afterwards too.
Very pleased with my first visit to Pet Authority and the grooming of my pet.