A big thank you to James for the excellent customer service he provided in purchasing my CHR Koba :two_hearts:Your proffesionalism and patience with answering all of my questions and making my first experience with Toyota a pleasurable one makes you a credit to your employer! I also want to say a big thank you to Chloe for making the finance side of the purchase run smoothly and effortlessly!
See you guys in couple of years ?
Mohammad was a pleasure to deal with. Very smooth transaction.
Thanks for servicing my car. I was well informed of the process and timeframe.
The staff were very friendly and attentive.
Book in slip was full of mistakes. But this caused no real problem and was quickly rectified.
Special mention must be made regarding our Salesperson, Fery Tjin, who showed us tremendous patience and support during the whole process.. He is a true asset to the Company, and made us so comfortable for the big investment in our car. Thanks!
Great service - pick up and drop off
Service on vehicle(8mths old) was unsatisfactory -- leaking oil - wheels not rotated - bolt that secures wheel cover missing .
Quoted $53 to repair a puncture !!!!!!!!!
All was rectified the following week however wasted time on my part
Overall we felt respected by Dave and the staff at Phil Gilbert which was a very pleasant experience and one which we had not had with several other motor vehicle dealerships over the past month while car shopping. After sales service was also very helpful following an unfortunate incident of the red bow and ribbon actually scratching the bonnet. All fixed now but suggest this be looked into rather than damaging the duco then needing another trip back to get fixed. Thanks.
We were very happy with our service. Alan was especially helpful. At all times he was informative and efficient. He was able to give clear instructions and advice, as well as the comparative information that helped us make an informed choice. He patiently answered multiple questions, and his manner helped make a potentially anxious process easier.
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