There are lake of communication and understanding among various departments at Phil Gilbert.
Very enjoyable purchase experience, very good service attitude
Hi XiaoZhong. Thanks so much for your glowing review! We're thrilled to hear that you enjoyed your experience with us here. Take care.
Good experience. If anything, took a little too long. Waited in the office for 3 and a half hours. Of those three hours, I waited an hour and a half before my car was driven to the service garage for service.
Hello BL. Thank you for your feedback. We really appreciate it as this will help improve our service. Take care.
Nice experience. Happy with the car. Car is very nice. Arthur Lobo was very responsive and helped us wit his guidance and better deal.
Thank you so much Balaji. We're thrilled to hear that you enjoyed your experience with us here. We will be sure to pass on your kind words toArthur and we look forward to seeing you again.
Just like in the past, my car wasnt vacuumed at all. It mentioned in the checklist that it would be vacuumed. Second time i had this issue.
I however appreciate that it was serviced quickly on time.
Hello Awatar. Thank you for letting us know about it. We aim to improve our service and this would help that. We hope to see you again. Take care.
Sales person (Dave) was very thorough, helpful and informative making the whole buying experience enjoyable. This is the 3rd vehicle I have purchased from Phil Gilbert and would have no hesitation in recommending them. They are always very accommodating and make purchasing a vehicle seem less intimidating than may be experienced elsewhere.
Wow! Thank you so much for your continued trust and loyalty Keith. See you again soon! Take care. Cheers!
Excellent customer service. Eduardo Esteves very polite, respectful and helpful.
Thank you so much Don. Happy to hear that. Will pass along your kind words to Eduardo. Take care.
Fantasic service and people
Thanks Jack and Marie
Thank you jong. Take care. Will pass along your kind words to Jack and Marie. Cheers!
Thank you Mohamad. Glad to hear that.
My car is not properly wash but still i’m happy.
Thank you for your feedback Dipesh. We will take note of this and improve our service.
Phil Gilbert Toyota Links