Phil Gilbert Toyota

Croydon & Lidcombe
Croydon NSW 2132

Inventory: NewUsed
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4.7 rating of Phil Gilbert Toyota
4.7 out of 5

95% Recommended

Based on 726 Sales and 633 Service Reviews

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Keith Christian

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Ratings 4.7
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Reviews near Berala - Show All
5 Star Rating
Overall Experience
Eddy is an awsome sales person with a good heart thank you so much for all your help appreciate it your a legend mate!thank you.
Harris Park, NSW Assisted by Eddy Kossayri
5 Star Rating
Overall Experience
the salesman is nice and helpful
North Parramatta, NSW Assisted by Alex Li
4 Star Rating
Overall Experience
I was satisfied with the services this time around especially the quality of work than the previous one, not sure if it co relates to the higher service charge
Strathfield, NSW
5 Star Rating
Overall Experience
They changed the air filter element in my 90000km servicing dispite me advising not to but was refunded without any hassle. Overall excellent service.
Strathfield, NSW
5 Star Rating
Overall Experience
Overall experience of sales man Sam is much appreciated.
Auburn, NSW Assisted by Sam Jang
5 Star Rating
Overall Experience
Friendly and professional sales rep. Highly recommended.
Guildford, NSW Assisted by Jack Hu
4 Star Rating
Overall Experience
Overall was good but disappointed in delivery. The car inclusion features wasn't explained and i found out later that my car doesn't have gps, sencers pack, keyless switch....
Chester Hill, NSW Assisted by Eddy Kossayri
1 Star Rating
Overall Experience
Was very unhappy.
They said that they checked my side air bags
And when I got back to the car the piece that holds the air bag up was detached and falling down.
I went back inside as I was under the impression it just wasn’t put in properly.
A worker came out and just tried to pop it back in.
I left thinking maybe it was in, as I drove away and stuck in peak hour traffic it dropped down again.
I showed my husband when I got home, and he said that it’s definetly broken and that I should take it back for you to fix what you broke.
After spending $320 for a service I take my car home with a piece broken.
It is already hard enough for me to get my car there and leave my car there for a day aswell as I rely heavily on having a car.
So to take it back is a big nuisance for me. So because of this poor treatment and the Toyota service people not wanting to fix what they broke and trying to get away with it, I will not be taking my car back to Phil Gilbert Lidcombe for a service.
I did not even bother calling the service store because they would just expect me to bring my car back but I shouldn’t be put in a situation like this because they shouldn’t be breaking parts of my car when I’m paying money for a service.
Chullora, NSW
5 Star Rating
Overall Experience
Fantastic Fantastic Fantastic Fantastic Fantastic
Berala, NSW Assisted by May Chen
5 Star Rating
Overall Experience
Gow is an Excellent guy who helped out us from the very beginning. With his natural humble and polite attitude he was always there to make sure we get the right things we need! He's very informative and supportive in all aspects. Strongly recommend to communicate him regarding any inquiries. Thanks Gow and Phil Gilbert team!!
Belmore, NSW Assisted by Gow Manoharan