We decided to come to Phil Gilbert Toyota based on positive reviews on google and responsiveness to queries on carsales.com. Vish was very friendly and easy to deal with. Will be recommending my family to come to Phil Gilbert and see Vish
Most service was good. But I arrived at home and found out that one of tyre valve caps was missing.
I want more perfect job...what if another nuts and bolts are not assembled and missing, what happens to me?? It really scares me.
The service was excellent. Personnel were both helpful and honest in informing me of the general road worthiness of an older car.
When we went to the Phil Gilbert Toyota yard, we had set out to only check out what cars were available. We had no intention of buying a car. But we were met with such caring and helpful service that buying a car was made a possibility. The staff at Phil Gilbert Toyota had the utmost concern for the customers needs and requirements. Elvis and Dave were particularly helpful in their assistance and ensured that we were made aware of all the options and features of the cars. They not only demonstrated a sound understanding of the cars, but were also able to make helpful suggestions based on our needs. Overall, all the staff were extremely helpful and ensured that we were looked after. They worked well together as a united team to ensure our comfort and ease. I am very satisfied with the service I received and will definitely be recommended this dealership to my family and friends. In fact, my brother has already purchased a Corolla on my recommendation.
Very quality and worth for money
Big thanks to Vish for his help in buying our Corolla, from day one he was great to deal with. He first contacted me after I made an enquiry about a car, but at the time we weren't ready to purchase a new car. He kept in contact over the coming months, and kept me updated with what was for sale etc. When were finally ready to purchase our new Corolla we went straight to see Vish and we had bought our car in 30mins! I wouldn't hesitate to recommend Vish and his team to anyone looking at purchasing a second-hand car. If I ever need another car I will be sure to check back in with Vish!!
Car was ready half an hr before promised time. Good job.
Completely satisfied and it was handled professionally
Joseph was the one who sold me the car and was great!
When it was time to pick up he wasn't in the office that day and so Dave took care of the handover instead.
I was really impressed with Daves customer service! He was lovely to deal with. Thank you for all of your help and excited to be driving my new car! :)
customer service was excellent and im happy with my car. thanks heaps:)
Thank you so much for taking the time to write to us. We are so pleased to hear that our team were able to contribute to your positive experience with us. We hope to see you again in the future. Take care
Our salesperson, Eduardo, possess an excellent customer service skills: showing by illustration detailed features of the car, inclusions, the pricing; every minute detail until up to the delivery and booking for the service and introducing us to the Service Dept. Reasons why we keep coming back to Phil Gilbert for our new car. Love the service really.