I was very impressed with Alex Li who was professional, confident, knowledge, friendly, helpful and showd that he has pride in his work and he made it a pleasure to deal with Phil Gilbert Motor group. I will also be passing these details of my great experience to my friends and family.
My car feels good to drive and smooth after service. Thank you Toyota Phil Gilbert.
I was satisfied with the services this time around especially the quality of work than the previous one, not sure if it co relates to the higher service charge
They changed the air filter element in my 90000km servicing dispite me advising not to but was refunded without any hassle. Overall excellent service.
Done to specification and on time. Friendly and helpful.
I was dealt with in a very friendly and helpful manner. Also they helped me solve problems I was having with my “Bluetooth”. Thanks to all concerned.
Excellence service and always friendly .. can never fault them
very friendly , nice customer service and easy process
Great service. I felt that the team from the sales Person James to the manager Phill and finance Karen all work together as a great team to get things done
The guys listen to what I wanted and what I wanted to achieve and then delivered. I really enjoyed James sales techniques where he gave me all the option available to me and allowed me to chose what I needed
Gow is an Excellent guy who helped out us from the very beginning. With his natural humble and polite attitude he was always there to make sure we get the right things we need! He's very informative and supportive in all aspects. Strongly recommend to communicate him regarding any inquiries. Thanks Gow and Phil Gilbert team!!
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