Friendly, accessible, efficient and professional.
We sincerely appreciate you taking the time to write to us BD. We couldn't be happier to hear that you enjoyed your experience with us. We will be sure to pass on your kind words to our team and we look forward to seeing you again in the future. Take care!
Very happy with everything thanks
Hello Rosa. We sincerely appreciate your positive review. We will be sure to pass on your kind words to our team. Thank you.
Loved the video update. Staff were very friendly and Understanding. My car feels great after the service. Thank you. Probably the best service experience I've had after owning cars for 25 years.
Hello Lisa. Thank you for taking the time to write this review for us. We're thrilled to hear that you enjoyed your experience with us here. We look forward to seeing you again in the future. Take care.
Happy with the service and the courtesy transportation to and from service centre. Not happy about the internet service at all. Tried to book day and time for service on line only to be told that my ID or Password was wrong ( tried 3 times) then tried to reregister only to be told that my car registration number was not known at Phil Gilbert so had to go to service centre in person to book day and time. Any explanation?
Service team member did an excellent job
Hello M Valentin. Thank you. We're thrilled to hear that you enjoyed your experience with us here. We look forward to seeing you again in the future. Take care.
Sales person was hood
Thanks Yashwant. Great to hear that! See you again. Happy driving.
I just want to say that David on the day even though he was busy that he maintained get customer service and was professional but friendly.
He said because I had all my services done at Croydon that the next time I book in that I could have it at the locked in price that I have it now.
Soo very happy about that as I still want to come there if I can afford the price...so thank you David.
Thank you Vita for your great review about David. We're thrilled to hear that you enjoyed your experience with us here. We look forward to seeing you again in the future. Take care.
Great experience punctual and friendly dervice
It was disaster last afternoon how they treat me especially man age more than 50 years wearing glasses his attitude was awful instead of resolving issue his attitude was disrespectful he should not be in customer service team he was taunting on me I was the customer I have two cars ix 35 and Toyota Camry if you check your records I come for service here 6 times in last year not one time I drive Uber after every two months I have to come for service no issues for last 20 month if there is misunderstanding resolve it you can not come in a fighting way . Is this the way to talk with regular customer completely awful behaviour. I will not come back here again especially the old man . After all the arguments I haven’t worked last night complete stress for four hours my mind was thinking what happened and why instead of giving smiles shit behaviour what a poor management don’t care if it’s your fault admitt it rather saying if u don’t pay you can’t take your car is this management in front of 5 people completely shocked please give me owner number I will put serious complaint .give training to your staff how to resolve issues don’t be disrespectful
Top quality service and very reliable. I feel that my car has been properly serviced and safe
Hello Vince. Thank you so much for taking the time to write such a wonderful review. We will be sure to pass on your kind words to our team and we look forward to seeing you again in the future. Take care.
Phil Gilbert Toyota Croydon Links