Amazing dealership nick found me the perfect car for the best price. I had issues with my external finance and rob from their finance team was able to get my finance done on a Saturday and get the approval within hours. Nick went above and beyond to get the car ready for me to pick up hat very day after struggling with my external company for a week.
Could not rate these guys any higher. Would not buy my car anywhere else.
If I could give this negative rating I would! We have gone to Toyota Preston for our car problem in the past and the previous service manager was lovely. This time my dad noticed the engine light was flashing on the dash board so brought our Aurion in. We noted that the service manager and the whole team has changed. We were looked after by Joe Lim. We left our car there overnight and returned the next day. Was told that absolutely nothing was wrong, only a connection lead was loose hence the light on the dashboard was flashing. Charged us $390 in total for a check up, did not even change the connection lead. When we asked why was there such a huge fee, we were told by Joe that they spent >2 hours dissembling the car to figure out the problem (with no signs of dissembling noticed), and when we asked to speak to the service manager, the manager then changed the story to say that the $390 was because they used the computer test to figure out the problem (I thought computer testing was standard????). How can this cost more than a premium car service? When they not only identified a minor problem (probably took them few minutes) and did not even replace the lead, only tightened it back on again??
This is an absolute disgrace! And I am very disappointed that this is the representation of the face of Toyota. We will not be going to this centre ever again and we will not recommend our friends to attend either.
Ric and Alistair helped me out a lot with the purchase of my new 79 series landcruiser!! . Alistair helped me with my finance and made it flexible to my terms . Ric helped me modify the vehicle to suit my needs . Dealing with Preston Toyota was a breeze and I would definitely recommend them to anyone wanting a new vehicle !
I have very Pleasant experience and an incredible service with buying my vehicle from Preston Toyota. Our salesman Nick Livaditis was very informative and patient answering all our questions. I rang him asking about cars and that I am interested in buying a car, he gave me the address of the company and encouraged me to come to the yard to have a look at what they have.
when we arrived Nick Livaditis greeted me by my name and welcomed my husband, he showed us around guiding us through the available cars patiently and with very professional and friendly manner. He went above and beyond our expectations in locating the vehicle we liked by delivering it for us from another branch.
Nick Livaditis is a professional and polite salesman ,we absolutely enjoyed the purchasing process with him.
Thank you Nick .I will recommend you to all my friends.
Thank you also go out to Amal Raj ,who was very polite and friendly.