Price Acura

4585 South Dupont Highway
Dover DE 19901

Inventory: NewUsed
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4.9 rating of Price Acura
4.9 out of 5

96% Recommended

Based on 112 Sales and 5 Service Reviews

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Ratings 4.9
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1 Star Rating
Overall Experience
My husband and I have bought from Price Honda and used Price's service department for many years. (More Honda than Acura until our latest vehicle) We have been very loyal customers and a large reason for that is that we so appreciate the warm environment. Until last month that is. I was so unbelievably taken back with how absolutely rude, pushy and out of line Collen in the Acura service department was. I even over heard her barking at young co-worker which broke my heart as the young lady had just greeted me with a big beautiful smile and was so courteous. The other gentleman in the service department never said a word. (which I don't blame him as that Collen seems to be a loose cannon) I watched this woman slam the phone and have basically a fit. It was just unbelievable! I have had that incident on my brain since my last visit which is what brought me to your web site in hope of making someone aware. I hope you are able to make this individual realize that her unprofessionalism is very unbecoming and will drive loyal customers away.
Camden Wyoming, DE
5 Star Rating
Overall Experience
My salesman was Rafael ! And if you go to Price Acura please ask for him! He gave me the best customer service that I’ve ever experienced! I work in a restaurant as a server and I know how it is to give great service! And he blew it out of the waters. Very knowledgeable about cars , super friendly , and a hard worker! Great company overall! And most importantly I love my car.
Dover, DE
5 Star Rating
Overall Experience
I would highly recommend Price Acura. My service department experience far exceeded my expectations. Colleen Consalo provided the best customer service I have experienced in all the years of having my vehicles serviced at any dealer. I moved from Virginia where my vehicles were maintained by the local Acura dealer and the service was outstanding. This experience was superior. Having to drive from Harbeson, I will will make the hour drive for future maintenance needs
Harbeson, DE
5 Star Rating
Overall Experience
We had an excellent experience with Price today. Jason Blendowski was an exceptional salesman, and from his first greeting until we said goodbye we felt he had our best interests at heart. His manner was professional, yet also friendly which put us at ease. He was efficient and informative, inspiring trust in the company, as well. At no time did we feel as if we were being misled or pushed into a sale. We went there with the intent of only looking at a specific car, but because of Jason, ended up buying the car, very satisfied with our purchase.
We also had a good experience with Jim, in the financial transaction. He too balanced efficiency and professionalism with a friendly, easy manner.
Our hats go off to you!
Pocomoke City, MD
5 Star Rating
Overall Experience
Jason Blendowski certainly aided in our decision to purchase from Price. He went well out of his way to earn our business. Always had a smile and kind words. He should have a great sales career at Price because of his personality and what seems to be his love for his work. Also want to through in kudos for Ricky Havelo . Both of these guys worked on Thanks giving putting together the deal that we wanted. Thanks to both of them!
Dover, DE
5 Star Rating
Overall Experience
Our son just purchased a Honda here. He was looking a few months ago and was now ready to buy. The entire sales process could not have gone better. There was no pressure - everything was explained clearly and there were no surprises. Anthony and the entire team at Acura were accommodating and made this process by far the best experience start to finish ! We are so thankful for your kindness and professionalism !
Millsboro, DE
5 Star Rating
Overall Experience
Always a pleasure dealing with Anthony Johnson and the finance personnel at Price.
Harrington, DE Assisted by Anthony Johnson
5 Star Rating
Overall Experience
On April 4, 2016, I surrendered my Acura Tl to Price for an airbag recall. They provided me a rental from Enterprise on their expense. I received a call from Shawn Betts on May 24th saying that the airbag had been replaced and that my car was ready to be picked up. Upon arrival, the car was clean and appeared to be well kept. The next day, as I arrived at work, I noticed a "blotch" of paint that looked like the coating was pealing off. I went over to Price after work & told them what I had noticed. They took pictures of it & had me wait to see what could be done about it. Shawn Doughtery, the service manager, approached me & stated that the damage consequently wasn't their fault. I started to get a little disturbed for I hadn't brought the car in damaged.He explained that the detail department cleaned in once, but not up to his expectations. He sent it back to them a second time. They power washed it, maybe not the whole car, but you can clearly see where the coating was peeling. In the end, he went "above and beyond" customer service satisfaction. He gave me a rental until the repairs were completed. He made sure I was leaving a satisfied customer. Kudos to Shawn D. Job well done!!
Harrington, DE
1 Star Rating
Overall Experience
Not willing to help since the car they sold me less than a year ago had a defective airbag. They've called me twice saying it's done I get there and it's not done. Then I went back to the sales guy and he blew me off and wouldn't help me get into a new car that's safe.
Camden Wyoming, DE
5 Star Rating
Overall Experience
Another great experience with the Price Auto Group, Roger was great to work with and went the extra mile to ensure that this vehicle fit my needs. Awesome Job!! Roger will be the first person I speak to as we need to replace other vehicles.
Dover, DE Assisted by Roger Hinkle