Priority Acura

1701 S Military Hwy
Chesapeake, VA 23320

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4.7 rating of Priority Acura
4.7 out of 5

89% Recommended

Based on 40 Sales and 1 Service Reviews

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Ratings 4.7
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5 Star Rating
Overall Experience
I bought my car from Lance Cody and I must say it was the most pleasurable experience I have ever had purchasing a vehicle. He explained how every option worked and took the time to make sure I felt important during the entire process. I will definitely recommend my family and friends.
1 Star Rating
Overall Experience
I submitted a request online about a vehicle that I had interest in and wanted to trade my vehicle. I received some message from a salesman(Lance Cody) and followed up a couple months later. The salesman seem to be very encourage once I explained my situation. I was trying to sell my vehicle outright at one point and was asked by the salesman to call my finance company to get a 15 day payoff and I did and gave that information to him and waited to hear from him and waited. Called salesman and left message and no response. Final heard from salesman that my car was worth less then what I owe. Was asked by salesman to come in to try trade vehicle. Did the paperwork and was told that I fid get an approval from the bank, but it was late and I would have to wait until Monday. Called salesman and was told he was driving and would have to look it up to see what terms the bank approved me for. Never heard from salesman again. If you can't help me, the PROFESSIONAL thing to do is to let the customer now. I never received this courtesy. This person should have some sort customer service training. This has been my WORST experience with a car dealership. Went to Hall Acura and even though they couldn't help me at the present time. They were professional enough to sat down and tell me.
Chesapeake, VA
5 Star Rating
Overall Experience
My husband and I came to Priority Acura yesterday to trade-in our vehicle and we were greeted by Michael Lea, he was awesome. He listened to exactly what we said we wanted and most importantly needed. Although my husband has not made the final decision yet due to his work schedule, we were so impressed by his service and commitment to helping us buy our first Acura. Can't wait to come back in and drive away!!!
Virginia Beach, VA
5 Star Rating
Overall Experience
Great service, I was in and out. He is a very nice man.
Hampton, VA
5 Star Rating
Overall Experience
Best car buying situation you could imagine. No pressure, tailored to your needs, just a wonderful experience overall! Maurice will not stop until you have exactly what you need. I am beyond pleased!
Assisted by Maurice Hawkins
5 Star Rating
Overall Experience
Maurice was a great help I appreciate him james church and the rest of the priority acura team
Norfolk, VA Assisted by Maurice Hawkins
5 Star Rating
Overall Experience
I am very happy with my recent buying experience at Priority Acura. I worked with Maurice Hawkins and he was friendly, upfront and honest throughout the entire process. He went out of his way to make sure I was completely satisfied and was able to get the vehicle I wanted. I would highly recommend this dealership to friends and family. Thank you!!!!
Emporia, VA Assisted by Maurice Hawkins
5 Star Rating
Overall Experience
This was the best experience I have had in buying a vehicle! I would highly recommend Maurice and Priority Acura to all of my family and friends.
Virginia Beach, VA Assisted by Maurice Hawkins
5 Star Rating
Overall Experience
Steve was very patient with all my questions and concerns. He was a great teacher with the technology package.
Virginia Beach, VA Assisted by Steve Johnson
5 Star Rating
Overall Experience
Wonderful, no pressure car buying experience! Salesman Maurice Hawkins took hours of time explaining features of the TLX car as well as in our test driving. Giving us some discounts, despite being a brand new model car, won us over. Every employee there welcomed us warmly. All in all, worth our trip from out of town to shop with this dealership.
Williamsburg, VA Assisted by Maurice Hawkins