Priority Toyota Richmond

2000 Walthall Center Drive
Chester, VA 23831

Inventory: NewUsed
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4.8 rating of Priority Toyota Richmond
4.8 out of 5

95% Recommended

Based on 705 Sales and 12 Service Reviews

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Ratings 4.8
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4 Star Rating
Overall Experience
Thurman is great! He helped me all throughout, from the first day I inquired in 2015, to negotiations, to closing the deal. I just texted/emailed Thurman what I can afford and the car that I like and he worked it out for me. He still promptly responds to my post-lease/sale questions. He made me feel I am important.
Richmond, VA
5 Star Rating
Overall Experience
Priority Toyota staff were very helpful and Shannon Roberson was a very knowledgeable and helpful salesperson!
Richmond, VA
5 Star Rating
Overall Experience
I love Priority Toyota especially dealing with the service department where my service advisor Michael Stith was very pleasant and friendly. He immediately helped me with my RAV4 services and offered additional information to ensure my vehicle was in top shape.
Richmond, VA
5 Star Rating
Overall Experience
Michael Stith provided excellent customer service and I had a great experience with the service department! I love my free oil changes with Priorities for Life!
Richmond, VA
5 Star Rating
Overall Experience
Amazing service and such a friendly salesperson
Richmond, VA
1 Star Rating
Overall Experience
Do not believe anything the salesman tell you. They are Crooks and they get over on innocent people.
Williamsburg, VA
5 Star Rating
Overall Experience
I was treated with great courtesy and professionalism by Michael Stith at the service desk, and the mechanic that performed the work. I love my neighborhood Toyota dealership, and the people that work here.
Hopewell, VA
5 Star Rating
Overall Experience
Had a very good experience, explained my situation for buying a new vehicle. They worked with what I had and was able to get me in a new car.
Mark and Islam are to be commended for taking good care of me and my needs. My Mom has bought 4 cars from Priority and brought me there.
Church Road, VA
5 Star Rating
Overall Experience
THE BEST CAR DEALERSHIP EVER!!!! Everyone in there were very friendly. The environment was really welcoming. They made my first car buying experience worth while!! I love my sale report Angela Shaw, Finance Manager Nabeel Rahman & Manager Juan Roman!!! Angela was very supportive and help me out so much. I really do appreciate everything she has done. She really do care about her customers! I am so bless that she was my sale representative, I couldn't have ask for anyone better. She was the Bomb.com!! Nabeel Rahman was very helpful also. Good conversation with him and he very nice. A wonderful financial manager at it best!!! Last but not least Juan!! Even thought I havent spoken to him directly he came through for me. Gave me a price that I could work with without damaging my pockets! So thank you so much to all three of you!!! I appreciate all the help and support you have given me as a new car buyer!!! A huge momument in life that you all made possible. Thank you thank you thank you!!!!!!!!
Hopewell, VA
1 Star Rating
Overall Experience
I went into the dealership on April 20, 2017 due to bankruptcy they told me the only option was a Kia optima 2015. For starters they bought the vehicle out for me to test drive. it was filthy. they made me feel from 8 am until 8:45 pm due to my ch 7 bankruptcy they were my only option. They treated me As poor as my credit. I'm paying $5000 extra with a25% interest rate. For a Kia. $410 a month. The car has severe Maintence issues. They sold me an employees car (A LEMON :lemon:). The finance dept bullied me into getting this car and now I'm stuck with it. Thank gold star service members eldwin burgess. Maybe if my name was Becky I would have receive better service and vehicle. BBB will be hearing regarding the lemon you all sold me and how I was bullied due to credit issues and recent bankruptcy.
Richmond, VA