Priority Volkswagen

16300 Priority Way
Chester, VA 23831

Inventory: NewUsed
Visit Website

4.9 rating of Priority Volkswagen
4.9 out of 5

93% Recommended

Based on 248 Sales and 5 Service Reviews

Write Review

Team Member

Star of the Week

Andy Hook

People can't say enough about Andy. Read the reviews.

Ratings 4.8
Search Area
Time Frame
Reviews near Hopewell Virginia - Show All
5 Star Rating
Overall Experience
I had done a bit of research for a commuter car and when I talked to Mason he had the perfect model for me. Profession, patient and knowledgeable. Would gladly buy another vehicle from him and Priority.
Hopewell, VA
5 Star Rating
Overall Experience
Excellent experience, highly recommended to purchase or get services done.
Hopewell, VA Assisted by Andy Hook
5 Star Rating
Overall Experience
It was a pleasure to work with everyone whom I dealt with in my car buying experience at Priority VW. I 100% would recommend friends and family to consider them when looking to purchase a vehicle.
Hopewell, VA Assisted by Andy Hook
5 Star Rating
Overall Experience
Andy helped me a ton with the car buying process, it was my first car I'd ever bought. He helped me on my trade in and got me to where I needed to be pricewise. I highly recommend Andy and I'm glad he's back at Priority.
Hopewell, VA
5 Star Rating
Overall Experience
I was thinking of going away from VW and going to other German automakers. Luckily for me, Andy Hook was back at priority and took great care of me.
Hopewell, VA Assisted by Andy Hook
2 Star Rating
Overall Experience
I was very disappointed after finding out that they did not have any light bulbs in stock and then had to return the next day and wait two hours to simply get the bulb for my tail light replaced.
Hopewell, VA
5 Star Rating
Overall Experience
I purchased my new 2016 VW passat last week and I'm truly satisfied with the salesman that helped me with the purchase of my new vehicle from Mr.Frank he answered all questions that needed to be answered and he did an outstanding job with going over everything with me as far as paperwork and setting up my new car he was very patient and understanding and I would highly recommend him to anyone I know that's looking for a new or used car and thanks to the sales managers that helped me and Mrs.Jane you're awesome and also the finance department I appreciate all of you and I'll be back next year when the 2017 comes out lol. Thank you for all your help. God bless you all
Hopewell, VA
5 Star Rating
Overall Experience
My experience was awesome! I went in looking for a car at a monthly payment I knew I could afford. My salesman Joseph Ford was excellent in helping me. Thank You Joseph. It was an easy and quick process! Also I want to Thank Kenny Dunn for helping purchase MY first car, I have been purchasing cars since about 2000 from Kenny, He understood what I wanted and top price I could manage. Kenny would not have let me walk out those doors knowing I could not afford a new car!!!!! A big Thank You to Shane for making the signing on that line an easy thing to do. Shane explained everything before I signed each piece of paper! I will definitely will recommend Priority Volkswagen. Their staff is friendly and awesome. Keep Up The Excellent Work
Hopewell, VA
5 Star Rating
Overall Experience
Awesome experience. I am satisfied.
Hopewell, VA Assisted by Joseph Jones
5 Star Rating
Overall Experience
Andy Hook was very helpful and not pressuring. I appreciate it when a dealership lets me make my own decisions. I will definitely see Andy when I'm in the market to buy a new car again.
Hopewell, VA Assisted by Andy Hook