our experience was not very pleasant. We wanted to test drive the armada, I was looking for the sales person Ismael, he then sends me this woman that was not professional at all, and her attire not very appropriate for a person working in a car dealer.. I noticed the car I test drove was dirty inside and out, she then showed us another car that was even worse than the first one, and this sales woman kept calling my wife mami , so unprofesssional, you don’t call a new potential client mami, we wonder where she got her training, but she needs to go back to take some serious customer service and sales training because after she showed us the second car, she went inside I guess because she couldn’t handle us, and sent us another sales guy to try and push us to buy. TERRIBLE .
my wife also noticed the trash can by the service area overflowing with trash and sales and service people walking by and no one bothered to take care if it..
we left the dealer very disappointed, drove across the street to compare vehicles,the armada and the sequoia, and what a difference in sales profesionalism and product presentation.
My final score:
SALES PRESENTATION 0
SALES PERSON ATTIRE. 0
SALES PERSON CONDUCTING BUSINESS 0
PRODUCT PRESENTED 0
PLACE OF BUSIBESS 0
Sorry NISSAN people, we go to where we get better service and TOYOTA WON
Fue un placer trabajar con Godina, compramos dos caros esta misma noche con ella una nuevecita Troca frontier para mi esposo y para mí un nuevecito Altima los dos 2017. Y canbiamos nuestra camioneta 2009. Pregunta por Carolina habla español.
Caroline Godina was extemely professional and very knowledgeable. She went above and beyond to make sure we got exactly what we wanted (Down to the color). Would definitely recommend her to anyone for their car purchase!
Richard was great. He was personable, patient, friendly and knowledgeable! He worked with us to purchase two vehicles within our budget while getting us the best deal possible! I was very pleased with the whole experience from start to finish even with the finance department!!