Puente Hills Nissan

17320 E Gale Ave
City of Industry, CA 91748

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4.7 rating of Puente Hills Nissan
4.7 out of 5

94% Recommended

Based on 167 Sales and 7 Service Reviews

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Ratings 4.7
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5 Star Rating
Overall Experience
If your shopping for a car, go see Alex at Puente Hills, you will get the best service and the best deal as we did. He speaks various languages and is very polite. We're very happy with our new Nissan Sentra SV, thank you.
Ontario, CA
5 Star Rating
Overall Experience
Got my new Nissan Altima at a great price thanks to Alex Lim. He encouraged me to come in during their 4th of July sales event, even though it was after, the deals are still on, he said. He was able to beat all the competition, thanks a lot!
Moreno Valley, CA
5 Star Rating
Overall Experience
Buying my new car was easy this time, with the great service we got from Alex Lim. Not pushy whatsoever unlike other dealerships. Was able to get a great deal on a new 2018 model.
Los Angeles, CA
5 Star Rating
Overall Experience
My gratitude goes to Puente Hills Nissan for taking my old Murano and giving me a new one at very comfortable payments. Gotta thank Alex Lim, he took charge of the appraisal and helped me from start to finish. It was totally worth it, time well spent. I highly recommend this dealership and ask for Alex if you're in the market for a Nissan car.
Rowland Heights, CA
5 Star Rating
Overall Experience
Alex Lim was great and took good care of us. He suggested a Sentra SV special edition. Not only within our budget, but it had the intelligent brakes and blind spot warning, even a sunroof! My son loved the style and the power, I liked the safety features. I'm glad I met Alex here and feel confident about the purchase.
Hacienda Heights, CA
1 Star Rating
Overall Experience
This dealership is scamming its customers by practicing “yo-yo sales” (http://www.publiccounsel.org/pages/?id=0003) and racial profiling. On 5/8/19, I went to Puente Hills Nissan to purchase a Nissan Rogue. The dealership informed me that I was approved for financing with a 1.9% interest rate. I signed the contract and walked away with my new car. Then on 5/25/19, the dealership called me saying I needed to come in and sign DMV paperwork. When I arrived, the dealership told me their financing company had an issue with my loan and accused me of using a fake social security number. I assured them that I had given them my real, legitimate SSN, but the dealership didn’t seem interested in the truth and clearly made assumptions based on my Latino ethnicity and accent. The dealership said that the only way my original signed contract would stay intact is if provided proof that my SSN was real, and if it was a fake SSN, they would change my interest rate to 9%. At this point, I knew that this was a scam meant to prey on the Latino community. I decided I no longer wanted to do business with them and returned the car. This was a terrible experience. After researching the dealership, I found their Yelp page with similar complaints of the same scam. (https://www.yelp.com/biz/puente-hills-nissan-city-of-industry-2) Stay away from this place!
Pomona, CA
1 Star Rating
Overall Experience
sells a lemon, money hungry
Chino Hills, CA
5 Star Rating
Overall Experience
Compre mi nuevo Nissan Sentra del 2019 en Puente Hills Nissan, gracias al senor Alex Lim pude comprarlo con minimo enganche y me ayudo a calificar. Alex fue muy sincere y me ayudo con todos los tramites, me dio 2 cambios de aceite y tanque lleno. Lo recomiendio a todos!
Covina, CA
5 Star Rating
Overall Experience
I was amazed by the service Alex Lim from Puente Hills Nissan gave us. He honored all our offers and was very patient and detailed, no pressure whatsoever in buying our new Rogue. If you want the best deal and treatment go see Alex, we highly recommend!
Diamond Bar, CA
5 Star Rating
Overall Experience
I got a call from Alex Lim at Puente Hills Nissan, he said to come in and he'll beat all offers, he was right! I got my dream 370Z at the best deal. He said they're the number one dealer in California and he was right, thanks very much!
Upland, CA