Puente Hills Volkswagen

17110 Gale Avenue
City of Industry, CA 91745

Inventory: NewUsed
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4.9 rating of Puente Hills Volkswagen
4.9 out of 5

98% Recommended

Based on 176 Reviews

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Team Member

Star of the Week

Chris Kelly

Chris' customers loved their experience. Find out why.

Ratings 4.9
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5 Star Rating
Overall Experience
Chris Kelley is just the best!
Ray Ibarra made the finance signing fun and easy.
Great experience! Happy with sake in every way!
Rancho Cucamonga, CA Assisted by Chris Kelly
5 Star Rating
Overall Experience
Loved it. Everyone was very helpful and friendly.
Assisted by Chris Kelly
5 Star Rating
Overall Experience
Happy with service overall. Anthony Santos and Jimmy Lai, made me feel welcomed, well assisted and answered my questions. Anthony Santos was professional, nice had a smile that made me feel comfortable with my lease and questions answered. Thank you kindly to both Anthony and Jimmy.
Whittier, CA Assisted by Jimmi Lai
5 Star Rating
Overall Experience
Chris Kelly was great and extremely helpful.
Whittier, CA Assisted by Chris Kelly
5 Star Rating
Overall Experience
Great working with Chris!
Chino Hills, CA Assisted by Chris Kelly
5 Star Rating
Overall Experience
Dealer was very honest in getting me the best deal for the car
Long Beach, CA Assisted by Chris Kelly
5 Star Rating
Overall Experience
Chris was great in getting me my truck
Monrovia, CA Assisted by Chris Kelly
5 Star Rating
Overall Experience
it was done fast and easy. only the sales who explain the function of the car was not clear, and the manager need to clarified after the sales person. don't blame her, she just stated.
Assisted by Lauren Rincon
5 Star Rating
Overall Experience
Awesome staff and great customer service!! I had a great experience with my visit. Thank you!!
Rowland Heights, CA Assisted by Jimmi Lai
2 Star Rating
Overall Experience
Initially the experience seemed fine and rather routine. After driving home, we realized we made a bad deal and instantly had buyers remorse. The general sales manager, Ray Ibarra contacted us, thanking us for our business and asking that if we had any concerns to let him know. We took this opportunity to convey our feelings over the experience and hoping a revision could possibly be made to the lease. No reply was ever received. A second email was sent and yet again no reply. For a dealer that exuded such a strong front of dedicated customer service, you would think a response would be simple. We are already shopping for a replacement for our SUV and had a great interest in the Atlas. We still do, but it will not be purchased at VW of Puente hills nor any other vehicle ever again.
West Covina, CA Assisted by Chris Kelly