Quality Motor Company

1242 S Madison St
Whiteville NC 28472

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2.0 rating of Quality Motor Company
2.0 out of 5

0% Recommended

Based on 1 Reviews

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Very happy with my 2012 Ford Escape which I purchased new! Although BUYER BEWARE when purchasing an extended warranty from Quality Motor Company! I purchased my car online and also purchased an extended warranty. Went to use my warranty today and found out that the $50 deductible I was promised was raised to $100 without my knowledge. Being that I had no cause to use it until 4 years later, I found out too late that the saleman had pull a fast one on me.. My fault for not double checking paperwork, poor customer relations on the part of Quality Motor Co. Sales person was very condescending when I called regarding this incident and tried to tell me I would be paying a lot more for my repair had I not purchased the warranty. Obviously! The cost of repair was not the issue, the lie the salesman told me regarding selling me a warranty with a $50 deductible was the issue. I would highly recommend avoiding this dealership at all costs due to the fact that they will LIE TO YOU while they are pretending to apologize for their error.
Wilmington, NC