I went to another dealership first (Chino Hills Ford). They treated me horribly!!! I was disappointed and pissed off about what they did, that almost walked away completely from buying a new Mustang that I have been waiting to get for almost 10 years! I AM TRULY SO THANKFUL THAT I GAVE RACEWAY FORD A TRY!!!! All of the shitty things that Chino Hills did, Raceway out did them with AWESOMENESS! Chino Hills "approved" me at 6.99% APR with monthly payment at $450. Then a few days later, said just kidding, it's going to be 13.9% APR with a monthly of $605!!! I was shocked!!! I had given them all of my info 3 days before I even came to the dealership and they said I was approved and let me take the car home!!! So after that I tell them that there is NO away I am paying that! So they call me and say "great news! We got you "approved" at 6.5%APR and monthly payment going down to $440!!! OK GREAT!! I can finally breath again! BUT WAIT, they call me then next day after that and tell me, no that loan wasn't approved either, but not to worry, because if I don't like the monthly payment, it's fine because I belong to a credit union so they can just refinance me no problem in a couple months!!! That was the final nail in the coffin! I said no, and that I am taking the car back the next day because I refuse to be treated like that! I just needed to know if my husband and I need to be there at the same time, or can we go at different times? ( he is a sheriff that works in Downtown Los Angeles and his schedule is crazy! And Chino Hills didn't even give us the law enforcement discount, and I even asked if Ford has one and they told me NO!!! WTF) they said he doesn't need to sign anything (even though he was on the loan??) and can we bring the car back right now instead of tomorrow!!!!!!!! I COULDNT BELIEVE IT!!! And when we got there, they were rude to us and said my garuage door opener wasn't in the car when it was!!!! AND YES, Dan had sign the release paperwork, so that was another lie! As you can imagine, I was done with car buying!!! And that's where it was going to stay! Until I met Mark from Raceway! Mark Borsack the manager, Chris Senior the internet sales director, AJ in the finance department, and everyone else who works at Raceway, are truly amazing! Mark called me personally, when he heard what happened at the other dealership, helped me with returning the first car, was on the phone with me at 9pm to make sure Chino Hills gave me the correct paperwork to prove he deal was undone, held the new car for me for a couple days until I could get down there, and got me 13.68 % APR and a monthly payment of $516 and the payment arrangement was for a year shorter!!!! The only thing that sucked for me is that there was no way I could afford to add the extended warranties to protect my new black Mustang, but the price was sooooo much better so, of course, I drove off very happy!!!! THE END, right??? NO!!!! The very next day, I get a message from Mark to call him back right away! The first thing I said to Mark was "Mark! I'm not playing, the better not be ANYTHING wrong with my loan!!!!! He said, well you might need to resign some of the paperwork. I was like, okay???? He proceeds to tell me that him and AJ wanted to do better, and we're both on he phone and computer, shopping around to other banks to get me the best loan out there, they found one, and it's, APR 6.5 and monthly payments are $498! Oh, and we are INCLUDING THE PLATINUM PROTECTION IN THAT PRICE!!! OMG!!! WHAT?!!?!?!?!?!? I'm still on cloud 9! To tell you that Dan and I are sooo grateful is such an understatement. I wish everyone could be treated like that when purchasing a car no matter where you go, but it's just simply not the case. So PLEASE do yourself a GIANT favor and ONLY shop from Raceway Ford!!! Don't waste your time, money, energy on a dealership that doesn't respect you!! Go to Raceway Ford and get treated above and beyond with excellent customer service!!!! THANK YOU EVERY PERSON THAT WORKS THERE!