near Sun City California
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I have purchased my last 5 Fords from Raceway.
I have never had as much as a hiccup in the way of salesmanship, service, any part of this dealership.
On this occasion, we prayed for an understanding and honest salesperson. We prayed for favor as far as the entire sales process.
Our fist contact was Ismael. He is, without a doubt, one of the most delightful you men we have ever been I contact with. He went the proverbial extra mile at every juncture. I will probably never buy another car from anyone else. We were comfortable and he explained each step to us.
Brian, in Finance, was so calming. He made every effort to ensure we were or were not entitled to a refund of any kind. He was kind and caring the entire way.
The sales managers, the first was an attractive blonde woman whose name I cannot recal. She was so nice and professional it actually took us by surprise. When I delivered my car to have leather seats installed on Tuesda last, she went overboard to see that I was taken care of. She arraigned for my rental, and I had little or nothing to worry about.
The sales manager Mark, when I picked up the car on Thursday, stayed in constant contact with me and made sure my car was ready to drive away when I arrived.
Again! I am now and will always be a Raceway customer. I will shout your praises to everyone I know. I will also make certain anyone shopping for a car, goes to Raceway first.
Thank you again. You have always taken care of us.
Earl & Leah McGee