Rangeland RV

292184 Cross Pointe Road
RockyView, AB T4A 0W2

Inventory: NewUsed
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4.7 rating of Rangeland RV
4.7 out of 5

96% Recommended

Based on 551 Sales and 10 Service Reviews

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Team Member

Star of the Week

Jaydee Bixby

People can't say enough about Jaydee. Read the reviews.

Ratings 4.7
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James C at Rangeland RV Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
James C at Rangeland RV
5 Star Rating
Overall Experience
I found Tyler Diehl and Matt Baillie to be very informed and very friendly to deal with. The service area personal are efficient and helpful. Rangeland RV products are very top end.
Assisted by Tyler Diehl
Nancy & Steve D. at Rangeland RV Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
Nancy & Steve D. at Rangeland RV
5 Star Rating
Overall Experience
It was a good experience
Assisted by Mitch Picard
Tammy E at Rangeland RV Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
Tammy E at Rangeland RV
5 Star Rating
Overall Experience
From start to finish this team was incredible to deal with. Our sales guy Jaydee was amazing from the second we walked in. He was friendly, professional and fun. He wasn’t pushy or aggressive, just a regular guy talking to us about trailers. We knew we were going to buy an RV from him. He took time showing us everything we wanted to see and we couldn’t be happier with our purchase.
Denis in the finance department did a great job giving us our options and getting all paperwork done while being completely informed.
The service coordinator Brian was amazing at showing us how absolutely everything works on our new RV.
The manager Jason was there the day we picked it up to ensure that everything was perfect.
The sales and service at this dealership is top notch and I would recommend them to everyone. What an amazing experience!
Assisted by Jaydee Bixby
Ali and Mike Walker at Rangeland RV Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
Ali and Mike Walker at Rangeland RV
5 Star Rating
Overall Experience
Jaydee was awesome to deal with! He was very informative and made the experience for first time RV buyers fun and easy.
Assisted by Jaydee Bixby
Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
5 Star Rating
Overall Experience
Professionalism, knowledgeable, and down to earth people. You don’t feel like you’re dealing with a sale person, you feel like you’re chatting about RV’s with a friend. This is my second RV I’ve bought from Rangeland. My third one will be from Rangeland too.
Calgary, AB Assisted by Al Rodger
Jason H at Rangeland RV Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
Jason H at Rangeland RV
5 Star Rating
Overall Experience
Knew what I wanted and they made it happen. Due to Covid didn’t allow for pickup so delivery was arranged. Driver was professional and on time. Trailer arrived in perfect condition. Quite satisfied for buying sight unseen except for pictures online
Assisted by Jaydee Bixby
Ben Moody at Rangeland RV Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
Ben Moody at Rangeland RV
5 Star Rating
Overall Experience
Easy to deal with extremely knowledgable staff made the buying experience great!
Calgary, AB Assisted by Collin Hiller
Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
3 Star Rating
Overall Experience
Our experience started out good, but went downhill from there. At our pickup time, there were still things not completed on the camper. That shows lack of communication. We are still missing our add-on room and the heated bedding with remote. We should have been in and out within an hour, but instead we were there for 3 hours! Our mat that Denise put aside for our pick-up day apparently was sold. Denise said she'd get us another one and it would be there by noon the next day. That was okay. My husband had an appointment that day and would be there by noon to pick it up. So he went there at noon, Denise wasn't working and no one else was of any help. They said, "we don't guarantee delivery times". And neither of the people he talked to(they know who they are) even BOTHERED to offer to go check to see if it came in! That's service??? So he left without it.
Later that day he got a phone call from Sean in service apologizing because the mat was there ALL the TIME!! Lack of communication, Again.
Now the add on room is a total other story. When we went to put it up on the camper at home, we couldn't because it was missing 2 sockets. The manufacturer neglected to sew them in. Not Rangelands fault and they are getting someone local to put them in. But we still haven't gotten a call that it's ready, and the long weekend is over now.
Mitch and Denise were great, but the rest need some lessons in 'customer' service.
Assisted by Mitch Picard
Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
1 Star Rating
Overall Experience
This place has the worst service department I have ever encountered!!!! We bought a brand new trailer and it had a couple significant problems. First, even though we paid for a TV, one was not included. We fought for it and one was installed because we had documentation proving it was to be included, but the remote doesn't work. Getting the other repairs done was one big hassle and now five months later we are still dealing with it. The service department WILL NOT return phone calls or give you updates when they are working on your trailer. They won't even confirm when the repair is done. For our final problem they have had the part for a month and didn't even call us. We have had to go through our salesman Kyle to get any answers at all. He has done his best to help us out, but the service department is absolute garbage. Maybe it would be different if we were paying for the repairs, but as they are all under warranty and the dealership isn't making money they have made no effort to do a decent job. DO NOT GET YOUR TRAILER SERVICED HERE!!!!
Calgary, AB
Hi there, I would love to hear personally about your issues via my email daniaf@rangelandrv.com. I am sorry you feel we have not met your expectations and this is not our way of doing business. We are absolutely here to help make your rv repairs the best. We look after all warranty repairs regardless of who is paying the bill so please this is not the case. Our Rv's do not come with tv's and it is stated on all spec sheets so I would encourage your feedback on how we have dropped the ball on this. We are fielding hundreds of calls a day and have hired a large amount of more staff to do so. We have obviously failed you in this area and I would like to learn more so I can help in coaching my staff to be better or find out where our short comings are coming from. Please email me. Dania J Filippetto _ President
September 11th
Shari C at Rangeland RV Rangeland RV (888) 711-9040 292184 Cross Pointe Road , RockyView, AB
Shari C at Rangeland RV
5 Star Rating
Overall Experience
Great place to deal with and great people!
Assisted by Collin Hiller