near Palmyra Pennsylvania
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Working with RDS was great! They were able to accommodate my "as soon as possible" request and my driveway looks great!
Thank you for reaching out. Overall I thought the experience was very good. Very professional and responsive.
I have only two negative comments...
1) There are (2) stains that bled through the resurfacing near the garage door. In the morning, the stains are noticeable and if you rub your finger on the stains, black oil comes off.
2) There was a wood chip that was not properly removed and when the coating was applied, the chip was coated.
We appreciate all customer feedback. We take it all seriously because this is how we learn what needs to be done to constantly improve. Our goal is 100% satisfaction.
1. Stains: As it is written in our estimates, some driveways may have oil or chemical spots. We use the best products on the market to treat these areas. This treatment will never remove the oil spot. The only proper way to remove an oil spot is to replace it with new asphalt. The purpose of our oil spot primer is to put a paste like coating over the oil spot so that it will help the sealer adhere to that spot. A good portion of the time the oil will still seep back up through the sealer just as it has never been sealed before. This is all written on our estimates and we never guarantee an oil spot.
2. Wood Chip: The driveway was properly cleaned. When sealcoating we use brushes. Sometimes the brushes will go over the edge of the driveway and wood chips or debris may get caught in the bristles of the brush. Or maybe one of the guys
Some of the larger cracks don't look to have been filled properly. Was told the one patch cutout would not be noticeable with the entire driveway being done - it is.
The coordination and follow thru were excellent. I am a very satisfied customer!
The were very informative and answered all my questions. Very prompt at returning phone calls. And best of all look, it looks brand new.
Excellent work, hard working field staff. I have recommended your services to yet another neighbor. Nice Job!
RDS did a great job. It was wonderful to come home from vacation and find it all taken care of. I greatly appreciate how they accommodated my schedule and quickly responded to my questions and concerns. They have my future business. .
Awesome job guys! Neat and clean and driveway looks great! Thanks!
Everyone I dealt with was very professional and I'm thrilled with how my driveway looks. Thank you!
Looks great! Awesome communication and work!
RDS Paving and Sealcoating Links