Want to greatly thank Lax for her patience, fantastic customer service and dedication to her customers needs. She is the model for service and convenience. Thanks Lax for going the extra mile guiding me though the purchase and listening to my specific needs.
Monroe Thompson was incredible in helping me decide between the F-150 and the Explorer. From the test driving and explanation comparing all the details that are included in each, he exceeded my expectations and made me feel like I was at home. I appreciated the extra mile he went in answering all my questions, moving vehicles, and making sure the SUV was detailed before I took it home.
Additionally, I know that I was getting the best deal on the Explorer. He made sure I knew about all the potential rebates and in-and-outs of how to navigate the financing side of the process. The general manager and all office staff were very helpful and friendly.
Mario met beyond our expectations. He wasn’t pushy nor was he in a rush to get us out of there. He was warm welcoming as well as mike. I would most definitely recommend these two in the future and would very much so continue to do business with them. thank you so much I LOVE OUR TRUCK HAPPY HOLIDAYS!
Mario was very professional and made the process of purchasing my 2019 Ford Edge seemless. He was very knowledgeable on all of my Edge’s features; exterior, interior, and performance. We were taken care of! Recommend anyone to see Mario and the great people at Ford Redlands for their next vehicle purchase!
LAX is AMAZING! Outstanding customer service. Straight to the bottom line, No haggling. Honest. Friendly, Professional. Patient. Her no pressure ethics brings me back to this dealership every time. We know we are safe hands. Thank you Lax!!!