Mr. Rene is one of the best Sales person I ever dealt with, he is genuine and actually takes the time to take good care of his costumers . He really makes you feel like FAMILY!!! On the process of my purchase there's was an unfortunate event, other dealership didn't wan' t to release the vehicle I wanted to buy even though they already told Mr. Rene they were ok with it. After we were told it wasn't happening, I was very upset due to the fact that I drove 2.5 hrs from Twentynine Palms. One of the sales managers (Christopher) was very rude and arrogant, instead of trying to accommodate to my family and I he was acting like he didn't care. I was about to walk away from purchasing at Redlands, but again Mr. Rene was truly invested of taking care of us!! I didn't mind compromising on a different vehicle because of his great costumer service. Also Mr. Joe from sales came in to assist, I'm in the military and Mr. Joe being a veteran himself decided to help and take care of us as well. I'm very grateful with both of them, the wife and I are very happy driving our new Expedition and F-150.