Renault Tokai

197 Main Road
Retreat, WC 7965

Inventory: NewUsed
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4.7 rating of Renault Tokai
4.7 out of 5

97% Recommended

Based on 137 Reviews

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Star of the Week

Estelle Byloo

Estelle's customers are happy! Read their reviews to find out why.

Ratings 4.7
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3 Star Rating
Overall Experience
The salesperson did not give much specs on the car during the test drive, I had to find out most of the information on my own. Many times the dealership did not answer their landline and it was difficult to reach the salesperson, at times she took long to update me on the status of the vehicle. Delivery of the vehicle took a bit long but this was due to matters outside of the salesperson control.

The salesperson had good telephone etiquette and was good at identifying the appropriate vehicle for my specific needs which I appreciated. She provided helpful additional advice upon collection of the vehicle and gave good explanations of the features. She also offered add-ons at no additional cost.
Assisted by Kim Lawrence
4 Star Rating
Overall Experience
Friendly uncomplicated. The extra service providers was overwhelming. Alot of calls.
Assisted by Kim Lawrence
5 Star Rating
Overall Experience
I think that I was most impressed by the friendly and welcoming sales staff as well as other staff members that I had the pleasure to interact with. Although I was buying the smallest vehicle on the floor I was made to feel as if I had just bought the top of the range :-) Thank You Estelle Byloo and staff at Renault.
Assisted by Estelle Byloo
2 Star Rating
Overall Experience
My experience is an "under promise and over deliver" is a far preferred approach. Not the reverse.
Mowbray, WC Assisted by Rammon Newkirk
5 Star Rating
Overall Experience
Ms. Byloo is very grounded in her approach towards customers. She is incredibly accomodating and goes out of her way to keep her clients happy. This is evident in her commitment to what she does, so far as putting her own health second to the needs of her clients.
Fish Hoek, WC Assisted by Estelle Byloo
5 Star Rating
Overall Experience
The overall experience was excellent!
Assisted by Estelle Byloo
5 Star Rating
Overall Experience
Absolutely pleased with Estelle Byloo. By far the best sales consultant I've dealt with ever at any dealership and the Captur is my 6th car. Now to see if the after sales service is a epic.
Assisted by Estelle Byloo
4 Star Rating
Overall Experience
I was happy with the overall customer experience. The dealership had a problem with licensing the vehicle though.
Assisted by Rammon Newkirk
5 Star Rating
Overall Experience
A very positive experience throughout
Mitchells Plain, WC Assisted by Rammon Newkirk
5 Star Rating
Overall Experience
I Personally would like to say A Massive Thank you to Ramon and Yum ra for making this Transaction Possible and in such quick time.

I would have no hesitation in recommending Ramon as a Truth-full and Honest Car Salesman and for Yum ra for getting an approval via Nedbank to Authorize my Car deal so efficiently and quickly.

Thank you again.

Kind regards

Alain Heldzera




Fish Hoek, WC Assisted by Rammon Newkirk