near Retreat Western Cape
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Estelle is amazing! Friendly and efficient, she totally gets me!
Being promised to receive something at a specific date or time and then not to happen, over and over and over gets a person frustrated. Then to receive it and not everything has been done and only 20 days later after receiving the car is everything done finally. The lack of communication also doesn't help the matter, why must the client follow up repeatedly, Rather under promise and over deliver.
I'm happy with car and the brand, but will I buy my next car from Tokia, NEVER.
This was the only dealership that had contacted me within 2hours of my enquiry. They also followed up almost every day. Thank you to estlle and yumna
Overall good experience while being assisted by a knowledgeable sales person.
I am 100% satisfied with the service I received from Renault Tokai. Thank you so much Estelle and Yumna.
I really enjoyed my buying experience at Renault Tokai. Estelle was fantastic and very accommodating.
For the test drive Estelle met me 1 hour before her " official start time " and when I wanted the rest of the family to test drive too - Estelle drove to my house for a second test drive - after hours. Now that's service.
I went on 4 other test drives and the courtesy shown by Renault was a cut above the rest.
Only negative is that their coffee in the waiting room is ok'ish - so take your own when you take your new Renault car for a service.
So absolutely painless! Wonderful service.
Very very happy with our purchase
I am extremely happy with Renault Tokai and their service. I will definitely recommend this dealership to family and friends. Well Done Renault Tokai!!