My family has been using Riley Insurance on and off since my parents got married (late 80's-early 90s). After dealing with other major insurance companies, we have finally went back and stuck with Riley Insurance for now over 10 years. Once us kids (3) were old enough to drive, we all went with Riley Insurance, naturally. My parents and I haven't looked back since! I had a car accident 2 or so years ago, luckily the other driver had Erie as well and there was no deductible! Claim filing and process was smooth as butter. I recently moved and needed renter's insurance. Why not bundle my renter's with my already stellar car insurance! Due to my job and hours, I wasn't able to get on the phone much during the day, so I emailed Joel and his team about renter's insurance. Cathy and I emailed back multiple times over a couple days. After going back and forth (bless you Cathy), I was able to get renter's insurance bundled with my car insurance. Everything was smooth, I signed all the forms and Cathy had my renter's insurance emailed to me shortly after. A couple days after that, I received my renter's insurance in the mail. Can't say enough good things about Erie Insurance and everyone at Riley Insurance! A big thank you and appreciation for Cathy! Thank you! Thank you! And what other insurance company sends you a birthday card signed by everyone in the office? Top notch service from top notch people!