I recently bought a new Tiguan and can honestly say the experience was made first class by the friendly staff, especially Troy Wilson. He always had a smile on his face and a ready answer. His constant reply of “I’m here to help!” was very reassuring and nothing seemed too much for him. I was extremely impressed with his thorough explanation of how everything works and that he encouraged me to experience everything so that I had a good understanding. When we rang to ask if we could pick the car up a little earlier than planned, only by a couple of hours, the answer was an immediate yes.
The Service Department was very quick to supply an extra item unexpectedly with no drama.
I will definitely be going back to this dealership.
I was very impressed with Troy's level of product knowledge across each vehicle option I looked at.
Troy was able to balance a keenness to win my business with the space I needed to make a choice on vehicle brand and option.
This along with the vehicle itself was the reason I chose the Volkswagen Tiguan R Line